Call Centre Executive

7 days ago

Lahore, Punjab, Pakistan Tech Zone Consultancy Full time

Fresh graduates with a degree in any field are encouraged to apply

Tech Zone Consultancy is a leading recruiting agency in Pakistan specializing in providing exceptional consumer services. We are seeking enthusiastic fresh graduates also experienced ones to join our evening call centre team in Lahore. This is an excellent opportunity for individuals looking to start their careers in a dynamic environment.

Responsibilities:

- Engage with customers to address inquiries and provide information about services.
- Assist in resolving customer complaints and ensuring customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to meet performance targets.
- Provide feedback for process improvement to enhance the customer experience.

Job Specification

- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to handle multiple tasks and work well under pressure.
- Proficiency in MS Office and basic computer skills.
- A positive attitude and willingness to learn.

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