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Customer Success Manager
4 weeks ago
2-3 years within the telecom sector, preferably with a telecom tower company, operator, or vendor organization.
Key Responsibilities:- Project Management:
- Lead and manage complex projects within the Access Network domain.
- Ensure projects are completed on time.
- Coordinate with cross-functional teams to achieve project goals.
- Technical Expertise:
- Possess a solid understanding of 2G, 3G, 4G, and 5G technologies.
- Demonstrate knowledge of passive network elements including AC units, rectifier systems, RMS, gensets, and commercial power.
- Exhibit exceptional communication skills, both written and verbal.
- Collaborate effectively with internal and external stakeholders.
- Provide clear and concise project updates to senior management and clients.
- Deadline Management:
- Thrive in high-pressure environments with tight deadlines.
- Implement strategies to ensure timely project delivery.
Qualifications:
- Bachelor's degree in Telecommunications, Electrical Engineering, or a related field.
- Proven experience in managing telecom projects.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in project management software and tools.
