
Manager Compliance Administration
2 weeks ago
Through digitization and innovation, we continuously push the boundaries, of what's possible in the IT realm. Our approach involves suggesting, implementing and developing cutting-edge technologies that simply complex processes, streamline workflows and enhance the overall customer experience. We promote transparency in our operations and offerings to foster trust and confidence among our clients.
PURPOSE OF THE ROLE:Ensure all necessary compliance requirements associated with jobs are completed in a timely manner and to the appropriate standards as part of commitment to deliver jobs for our partners. Supporting the Team Lead and Function Head and collaborating with other internal functions and external partners as well as other members of the Compliance Team and is key to this role.KEY RESPONSIBILITIES:
The role will involve compliance tasks throughout the end-to-end process to deliver a successful job and in practice will include:
- Ensuring the tracker and dashboards are updated daily in terms of statuses using the CRM or similar software.
- Carry out compliance checks and evidence and documentation before submission to the relevant stakeholders.
- Use bespoke software to notify installs and progress.
- Ensuring that all required information is gathered from the supply chain to ensure that post-install handover pack is complete with all relevant information.
- Supporting the Team Lead and Function Head and working as part of a wider team while taking ownership for the successful completion of each job will be an essential part of this role.
Main skills and requirements:
- Exceptional proficiency in spoken and written English.
- Sense of ownership and pride in your performance
- Critical thinker and problem-solving skills
- Great interpersonal and communication skills, both written and verbal
- The ability to be flexible in a continually changing environment.
- Reliable and dependable
- Intermediate IT skills, strong knowledge, and experience with Microsoft Office
- Excellent face-to-face and telephone manners
Qualification & Experience:
- Master of Business Administration or equal.
- A minimum experience of 10 years which must include 3 years of compliance related experience.
- Compliance related expereince in banking/financial sector will be preferred
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