Product Delivery Manager

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in the Infrastructure Platforms team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
• Exhibit strong soft skills in communicating (including technical presentations), participating effectively in a small team environment, and proactively making and owning decisions from conception to production as a forward thinker.
• Demonstrate a solid understanding of working in a Jira workflow environment and Kanban methodologies, along with a background in automation skills using Python, Ansible, and Terraform.
• Identify opportunity and apply automation skills to reduce manual TOILS
• Utilize your extensive experience for planning, analysis, process design/implementation and data network design & implementation.
• Focus on operational stability, improving risk posture and modernize the infrastructure supporting critical line of business across all corporate locations.
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Accept out-of-hours work as required by the nature of the engineered product.

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Hands on experience with TCP/IP routing protocols, SDWAN, Arista Cloud Vision, AVD, VxLAN, ISIS, BGP, OSPF, high end service provider router like CISCO ASR 9000, NCS, IOS XR/XE, NX-OS, PE, CE, VPN technologies, MACSec, QoS, IPSEC, Quantum key Distribution, Segment Routing (MPLS and IPv6), layer 4-7 switching, Security, QoS, Network Management and Monitoring Software
• Advanced knowledge of available network operating systems, network equipment and networking protocols is essential.
• Proficient in one or more programming languages (Java, Ansible, Python)
• Manage, Maintain and Analyze SDWAN, Arista, Juniper, Fortinet, SASE environment operating with VxLAN, BGP, OSPF, high end service provider router like CISCO ASR 9000, PE, CE, Route Reflector.
• Demonstrate previous experience in current routing platforms from Cisco, Arista, Versa/Fortinet, and Open Gear.
• Demonstrate knowledge and experience in using the following tool sets: Cisco DNA, Arista Cloud Vision, ServiceNow, Ansible Tower, and Python.
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies

• Proficient knowledge of the product development life cycle, design, and data analytics

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.