Assistant Manager Service Centre

Assistant Manager Customer Services R&I Electrical Appliances, Pakistan As an Assistant Manager in Customer Services, you will be responsible for:Resolving Service Centre / Customer QueriesArranging spare parts / tools for SVCVerifying and approving product sale return notesPreparing CSD staff incentives and verifying incentives of SVC staffConducting...

We are seeking a highly skilled Call Centre Manager to oversee the daily activities of our Offshore Call Centre in Karachi.Key responsibilities include recruiting and setting up the facility, sourcing equipment, and implementing effective call centre strategies and operations.The successful candidate will manage incoming calls, chats, and emails, resolving...

The role of a Call Centre Manager involves overseeing the daily operations of an inbound and outbound call centre in Karachi.Key responsibilities include managing the recruitment process, setting up the facility, sourcing equipment, and applying effective call centre strategies and operations.The successful candidate will be responsible for receiving calls,...

Are you a motivated and organized individual looking for a challenging role with opportunities to grow and learn? As a Centre Manager, you will be responsible for managing files, records, and other administrative tasks while also training and supervising staff.Key Responsibilities:Assist in customer service and provide administrative support to the...

Job SummaryDubai-based Car Leasing firm is seeking a skilled Call Centre Manager for their Offshore Call Centre in Karachi. As a key member of the team, you will be responsible for overseeing the daily operations of the call centre, ensuring efficient and effective service delivery to customers and clients.Key ResponsibilitiesManage the setup and running of...

Call Centre Support Team MemberWe're seeking adaptable and motivated individuals to support our Call Centre operations on a part-time basis. As a Call Centre Support Team Member, you will engage with clients through inbound and outbound calls, provide product information, and address customer inquiries efficiently. Your strong interpersonal skills will...

The ideal candidate for this role should have excellent leadership and communication skills to effectively manage a team in our Offshore Call Centre in Karachi.Responsibilities include recruiting and setting up the facility, sourcing equipment, and implementing effective call centre strategies and operations.The successful candidate will manage incoming...

About the RoleThis entry-level position offers the opportunity to learn and grow with our organization. As a Quality Assurance Manager-Call Centre, you will assist in administrative and operational activities, answer and direct telephone calls, organize and file documents, and participate in projects and varied activities.

Plan and control the parts/Material consumption. Conduct orientation programs of newly appointed staff and train them.Devise strategies to achieve repair/revenue targets/KPIs.Assist NSM in forecasting future targets and devising new plans to enhance CSD staff performance.Assist NSM in formulating, implementing and improving service standards to build a...

Pro Work Telecommunication Services is seeking Call Centre Agents to join our team in Karachi. We provide call centre services to large enterprise companies internationally.Responsibilities:Handle inbound/outbound callsProvide exceptional customer serviceJob SpecificationAbility to work in a fast-paced environment#J-18808-Ljbffr