Assistant Manager Service Centre

Job OverviewA Service Centre Management RoleWe are seeking an experienced Assistant Manager to oversee the operations of our automotive service centre. The ideal candidate will have a strong background in managing teams and ensuring smooth workflow.

Assistant Manager Customer Services R&I Electrical Appliances, Pakistan As an Assistant Manager in Customer Services, you will be responsible for:Resolving Service Centre / Customer QueriesArranging spare parts / tools for SVCVerifying and approving product sale return notesPreparing CSD staff incentives and verifying incentives of SVC staffConducting...

Job Overview: The Call Centre Manager is responsible for ensuring 'best in class' service by establishing new hire training programs and continued training of current staff. This role also involves managing scheduling based on forecasted volumes, developing and implementing policies and procedures, and contributing to the success of the call centre by...

Call Centre Manager RoleJob Purpose:To manage the day-to-day operations of our call centre, ensuring exceptional customer service delivery and meeting business objectives. The successful candidate will have a strong background in sales, marketing, and customer experience management.Main Responsibilities:Develop and implement customer experience strategies to...

Contact Centre Operations ManagerWe are seeking a skilled operations manager to oversee our contact centre team. The successful candidate will be responsible for managing day-to-day activities, developing procedures, and analysing performance data.Develop and maintain efficient contact centre processes to ensure high levels of customer satisfaction.Lead a...

Call Centre Team LeadThis role requires an experienced professional to lead a team of customer service representatives. Key responsibilities include coaching staff, developing call centre procedures, and analysing data to improve performance.Provide guidance and support to team members to ensure they meet performance targets.Implement effective call centre...

- Individual will be required to deal with high-end business professionals, therefore required to make Sales Presentations with the goal of establishing clientele for the Design Centre Portal.- Will be required to work in the field as well as from the office.- Should be able and willing to set up appointments and visit potential clients.- Individual will be...

Plan and control the parts/Material consumption. Conduct orientation programs of newly appointed staff and train them.Devise strategies to achieve repair/revenue targets/KPIs.Assist NSM in forecasting future targets and devising new plans to enhance CSD staff performance.Assist NSM in formulating, implementing and improving service standards to build a...

Role SummaryThis is an exciting opportunity to join our team as a Centre Manager. The successful candidate will play a key role in driving the success of our centre by overseeing the daily operations, programme development and liaison functions.Main ResponsibilitiesSupervise the Education Team and Facilities Administrator to ensure effective daily...

Pro Work Telecommunication Services is seeking Call Centre Agents to join our team in Karachi. We provide call centre services to large enterprise companies internationally.Responsibilities:Handle inbound/outbound callsProvide exceptional customer serviceJob SpecificationAbility to work in a fast-paced environment#J-18808-Ljbffr