Call Center Representative

2 weeks ago

Lahore, Punjab, Pakistan Fast Medical Billing and Coding Full time
Overview

Fast Medical Billing and Coding is seeking a on-site Call Center Representative for Lahore. The role involves handling customer inquiries, providing support, and ensuring customer satisfaction.

Role Description

This is a full-time, on-site role for a Call Center Representative located in Lahore. The Call Center Representative will handle customer inquiries, provide support, and ensure customer satisfaction. Daily tasks include responding to phone calls and emails, providing information, resolving issues, and maintaining customer records. Representatives will also use computer systems to track and manage customer interactions.

Responsibilities
  • Respond to customer inquiries via phone and email
  • Provide information and resolve issues to ensure customer satisfaction
  • Maintain accurate customer records
  • Use computer systems to track and manage customer interactions
Qualifications
  • Customer Service Representatives and Customer Support experience
  • Strong interpersonal skills and a customer satisfaction focus
  • Computer literacy
  • Excellent written and verbal communication skills
  • Ability to work collaboratively in a fast-paced environment
  • Previous experience in the medical billing field is a plus
  • High school diploma or equivalent required
Seniority level
  • Entry level
Employment type
  • Full-time
Industries
  • Hospitals and Health Care

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