Call Center Representative

4 days ago

Lahore, Punjab, Pakistan Animation Shorts Ltd. Full time 350,000 - 550,000 per year

Company Description

Animation Shorts Ltd. is a collective of highly experienced and professional 2D animation artists based in London. We offer high-end animation services to clients worldwide. Our team is dedicated to delivering top-quality animation projects that captivate audiences and meet the diverse needs of our global customers.

Role Description

This is a full-time on-site role for a Call Center Representative located in Lahore. The Call Center Representative will handle inbound and outbound calls, provide exceptional customer service, resolve customer inquiries, and ensure customer satisfaction. Daily tasks include logging call information, troubleshooting basic issues, providing product and service information, and following up with customers to ensure their needs are met.

Qualifications

  • Proficiency in Customer Service Representatives and Customer Support skills
  • Strong Interpersonal Skills and commitment to ensuring Customer Satisfaction
  • Computer Literacy, including familiarity with relevant software and tools
  • Excellent communication skills, both written and verbal
  • Ability to multi-task, prioritize, and manage time effectively
  • Previous experience in a call center environment is an advantage
  • High school diploma or equivalent required; college degree preferred

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