Help Desk Coordinator

2 weeks ago

Karachi, Sindh, Pakistan Pakistan Press Foundation Full time

Bachelor's degree in Law, Journalism, Media Studies, or a related field. A Master's degree or legal qualification is advantageous.

About Us:
Established in 1968, the Pakistan Press Foundation (PPF) is a non-profit organization dedicated to promoting press freedom, advocating for the rights of journalists, and improving journalistic standards across Pakistan. We are deeply committed to creating a safer environment for journalists, supporting investigative journalism, and ensuring the public's right to know through a free and independent press. PPF has played a pivotal role in advocacy efforts, particularly in the enactment of the Sindh Protection of Journalists and Other Media Practitioners Act 2021 and the Protection of Journalists and Media Professionals Act 2021.

Role Summary:
PPF seeks a Help Desk Coordinator to assist journalists and media professionals with understanding and utilizing the Sindh Protection of Journalists and Other Media Practitioners Act 2021 and the Protection of Journalists and Media Professionals Act 2021 for their safety. This role involves developing guidelines, managing inquiries, providing guidance on these laws, and participating in workshops and training sessions focused on journalist safety, offering insights on using these legal protections.

Key Responsibilities:

Manage inquiries related to the Sindh Protection of Journalists and Other Media Practitioners Act 2021 and the Protection of Journalists and Media Professionals Act 2021, providing timely and accurate assistance.

Develop and maintain resources to help journalists understand and navigate these laws.

Participate in workshops and training sessions for journalists and media professionals focused on safety, providing insights on using the laws to ensure their protection.

Collaborate with legal experts to stay informed on legal developments and ensure advice remains current and accurate.

Work with advocacy teams to promote the help desk service within the journalist community.

Maintain records of inquiries and feedback to continually improve the help desk service.
What We Offer:

Supportive and collaborative work environment.

Opportunities for professional development.

Meaningful impact in supporting and protecting journalists in Pakistan.

Job Specification
  • Bachelor's degree in Law, Journalism, Media Studies, or a related field. A Master's degree or legal qualification is advantageous.
  • Minimum of 3 years' experience in a support or advisory role, preferably within a legal, media, or non-profit environment.
  • Excellent communication and interpersonal skills, with the ability to explain complex legal principles clearly.
  • Strong organizational and problem-solving skills.
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