Deployment & Implementation Engineer

6 days ago

Karachi, Sindh, Pakistan Softech Worldwide Full time

Join to apply for the Deployment & Implementation Engineer role at Softech Worldwide.

We are seeking multiple resources for the Product Deployment & Implementation Engineer position to support our Enterprise & Government Customers using VIDIZMO products and services across SaaS, Azure, AWS Cloud, or On-Premise models.

We provide Video Content Management systems to Fortune 5000 companies and Governments worldwide, recognized in Gartner's Magic Quadrant and IDC MarketScape for Digital Evidence Management. Our systems enable live and on-demand video streaming, multimedia content sharing, and Video & Audio Analysis using Machine Learning.

Job Description
  • Deepen knowledge of VIDIZMO products to ensure customer satisfaction.
  • Install, deploy, and support VIDIZMO products on-premises, in Azure & AWS Cloud Infrastructure, and in customer environments.
  • Address technical deployment and implementation issues via phone, ticketing, and remote meetings.
  • Design and develop automated deployment, monitoring, backup, and recovery systems.
  • Meet SLA requirements by responding promptly and communicating effectively.
  • Conduct security audits and penetration testing of software.
  • Perform load testing of software.
  • Create and maintain private clouds and local environments for development and testing.
  • Assist testing and product teams as needed.
  • Maintain expertise in VIDIZMO product suite.
  • Educate customers on VIDIZMO functions and features.
  • Escalate bugs/issues to Product Engineering.
  • Stay informed about upcoming releases and new features.
Required Skills
  • Strong communication skills, both written and verbal.
  • Experience with Azure or AWS - IaaS & PaaS.
  • Understanding of Networking, OS, Databases, Browsers, HTML, Cloud/Web Applications.
  • Experience with Virtualizations, Containers, Elastic Search, Kafka, RabbitMQ, Redis, gRPC, and related technologies.
  • Experience installing OS, troubleshooting connectivity issues.
  • Ability to design network and system diagrams using illustration tools.
Preferred Skills
  • Knowledge of Video, Digital Media, Content Management, Encoding, Streaming, CDNs is preferred.

Qualifications: BSc/MSc, BS/MS in IT, Microsoft, AWS Certification.

Locations: Pakistan, India, UAE, Australia, Canada, USA.

Benefits include health insurance, maternity cover, paid vacation, car support, referral bonus, bi-annual increments, provident fund, career growth, and bonuses (varies by location).

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting
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