Strategic Software Implementation Specialist

2 weeks ago

Karachi, Sindh, Pakistan beBeeTechnicalConsultant Full time $120,000 - $150,000

We are seeking a technical professional to join our team as a Technical Consultant.

Job Summary

The ideal candidate will have experience in implementing and customizing software solutions for monitoring and managing customer terminals.

This role may involve international travel to support global project deployments.

The Technical Consultant will be responsible for delivering technical deployment expertise and support to both end clients and internal teams.

The primary objective is to implement and customize software solutions for the monitoring and management of customer ATM terminals, particularly focusing on the deployment of Vision software.

Main Responsibilities
  • Deliver technical expertise in deploying and configuring Vision Software Suite.
  • Provide consultancy to clients on business rules and assist in defining automated incident resolution processes.
  • Conduct troubleshooting and optimization of deployed systems.
  • Facilitate workshops and meetings to gather and document customer specifications and requirements.
  • Collect and analyze system and customer data for Vision 4.x deployments.
  • Prepare Statements of Work (SoW), project estimates, and delivery documentation.
  • Collaborate with Engineering and Support teams to deploy software updates, patches, and fixes.
  • Customize system software to meet client-specific requirements, including development using Java and .NET technologies.
  • Perform quality assurance testing on newly released products.
Key Skills and Qualifications
  • Bachelor's or Master's degree in Information Technology, Software Engineering, Computer Science, or related field.
  • Proficiency in English with excellent written and verbal communication skills.
  • Strong experience with Java technologies (Groovy, Apache Tomcat, JavaScript).
  • Proficient in developing client/server utilities using TCP/IP protocols.
  • Hands-on experience with .NET technologies (C#, Visual Studio, IIS).
  • Skilled in developing and consuming RESTful APIs, including tokenization, JSON, XML, and tools like Postman.
  • Able to analyze logs and traces for troubleshooting purposes.
  • Solid understanding of database structures and schemas.
  • Proficiency in MS SQL, including writing queries and stored procedures.
  • Demonstrated ability to work collaboratively with engineering and support teams.
  • Creative, organized, resourceful, and customer-focused.
  • Strong interpersonal skills with ability to build relationships across teams and clients.
  • Flexibility to work non-standard hours to support global customer base.
  • Capable of handling high-priority issues with urgency and professionalism.

Benefits:

We offer a dynamic and evolving environment that encourages learning and growth. Our team is committed to delivering exceptional results and making a meaningful impact.

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