
Customer Service Representative
1 week ago
Company Description
At AAA Protect, we are dedicated to ensuring that commercial drivers and fleet operators stay protected, compliant, and confident on the road. We focus on providing top-notch CDL protection services to remove stress related to legal issues, inspections, and compliance, allowing drivers to focus on driving. Our comprehensive plans cover CDL protection, legal support, industry-leading fuel discounts, and roadside assistance. Whether you are an individual driver or managing a fleet, we have the right plan to keep you moving forward with confidence.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Rawalpindi. The Customer Service Representative will provide exceptional customer service, support customers with inquiries, ensure customer satisfaction, and enhance the overall customer experience. Daily responsibilities include responding to customer inquiries via phone and email, resolving issues promptly, and maintaining accurate customer records.
Qualifications
- Customer Service, Support, and Satisfaction skills
- Experience enhancing Customer Experience and collaborating with Customer Service Teams
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in customer service software and tools
- Experience in transportation or logistics industry is a plus
- High school diploma or equivalent; associate or bachelor's degree preferred
- Entry level
- Full-time
- Truck Transportation
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