
Customer Service
2 days ago
We are seeking an energetic Customer Service & Sales Representative to join our in-house team at our Bahria Town, Lahore office. The ideal candidate is confident on calls, has a natural sales instinct, and speaks English with an American accent.
Working hours: 8:00 AM to 6:00 PM CST (Central Standard Time), which is equivalent to 6:00 PM to 4:00 AM PKT (Pakistan Time). This is an in-house position; remote work is not available.
Responsibilities:- Handle inbound and outbound calls professionally and confidently.
- Respond to live chat and email inquiries with excellent communication and problem-solving skills.
- Provide product information and guide customers to make a purchase.
- Follow up with leads and convert them into sales.
- Maintain accurate records of customer interactions and sales in CRM.
- Proven experience in customer service and sales.
- Must have a fluent American accent and strong English communication skills.
- Must be sales-oriented with a target-driven mindset.
- Experience with inbound/outbound calling, live chat, and email support.
- Comfortable working night shifts (Pakistan time).
- Strong work ethic, team player, and self-motivated.
- Experience selling to US-based customers.
- Worked in eCommerce or technical support/sales roles.
Market competitive salary based on experience and performance.
To apply, send your resume and cover letter introducing yourself to: mraqibusman@gmail.com
Subject: Customer Service & Sales Rep – Bahria Town
Additional Details:- Seniority level: Entry level
- Employment type: Full-time
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