Guest Relations Officer

Key ResponsibilitiesWelcome guests upon arrival and assist with check-in/check-out processes.Maintain positive guest relations by addressing queries, complaints, and special requests efficiently.Coordinate with housekeeping, maintenance, and other departments to ensure guest requirements are met.Provide information about services, amenities, and local...

Get AI-powered advice on this job and more exclusive features.Company DescriptionStep inside the world of SteakAway, where dedication meets flavor in the pursuit of excellence. Experience the heartbeat of our brand through the eyes of our passionate team. From the bustling kitchen to the dynamic office environment, discover the energy, hard work, and joy...

Job Title: Guest Relations ProfessionalKey Responsibilities:Deliver extraordinary guest experiences, ensuring seamless and upscale service delivery.Anticipate guests' needs through active listening and prompt issue resolution, exceeding their expectations in a fast-paced environment.Effectively coordinate communication between guests and staff to guarantee...

Minimum RequirementsProven working experience as guest relations managerWorking experience in hospitalityAdequate knowledge of personalised services principles and processesExperience with needs assessment techniques, quality standards and satisfaction evaluation techniquesFamiliarity with industry's latest trendsHands on experience with guest relationship...

Job Summary:The Guest Relations Officer (GRO) is responsible for providing personalized service to guests, ensuring their satisfaction, and enhancing their overall experience during their stay. This position requires excellent communication, problem-solving, and customer service skills to address guest needs, concerns, and special requests promptly and...

Job Title: Guest Relations OfficerAbout the JobThis role involves managing guest relations, ensuring seamless check-in/check-out processes, and providing exceptional customer service. As a Guest Relations Officer, you will be responsible for welcoming guests, addressing queries and complaints efficiently, and coordinating with various departments to meet...

Requirements:Bachelor's/Diploma in Hospitality Management or a related field.3-5 years of experience in a supervisory role within a restaurant or hospitality setting.Excellent communication and customer service abilities.Job Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

Job Title:">Cleaner and Support Staff">About the Role:">The Female Room Attendant will provide support to the House-Keeping department in ensuring that guest rooms, public areas, and back of house areas are clean, organized, and efficiently managed.">Main Responsibilities:">Providing Excellent Customer Service:">Deliver courteous and efficient service to...

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Job OverviewThe Front Desk Officer plays a vital role in ensuring the smooth operation of our office and providing an exceptional experience to our guests. This includes managing front-end floor operations, maintaining protocols, and supporting staff members.Key ResponsibilitiesGuest Experience: Deliver outstanding service to all employees, visitors,...