
Guest Relations Officer
3 weeks ago
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Company Description
Step inside the world of SteakAway, where dedication meets flavor in the pursuit of excellence. Experience the heartbeat of our brand through the eyes of our passionate team. From the bustling kitchen to the dynamic office environment, discover the energy, hard work, and joy that drive us every day.
Role Description
This is a full-time on-site role for a Guest Relations Officer located in Lahore. The Guest Relations Officer will be responsible for ensuring exceptional guest satisfaction by managing guest relations, handling customer service inquiries, and overseeing receptionist duties. Daily tasks include welcoming guests, addressing their needs, resolving any complaints, and ensuring a memorable experience.
Qualifications
- Experience in Guest Relations and ensuring Customer Satisfaction
- Strong Customer Service and Communication skills
- Proficiency in managing Receptionist Duties
- Excellent interpersonal and problem-solving skills
- Ability to work independently and as part of a team
- Previous experience in the hospitality or restaurant industry is an advantage
- High school diploma or equivalent; additional qualifications in hospitality are a plus
- Seniority levelEntry level
- Employment typeFull-time
- IndustriesRestaurants
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Guest Relations Officer
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