Registry and Exams Facilitator

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Direct message the job poster from London School of Science & Technology (LSST)

London School of Science & Technology (A UK based educational institution) is looking for the following position for its Islamabad Support and Liaison Office.

Job Title: Registry & Exam Support Facilitator

Department: Registry and Exam

Job Type: Full Time & On-site

Job Timings: Monday to Friday (1:00pm to 9:00pm)

Job Purpose

The registry and Exam Support facilitator has an important role within Registry with significant responsibility for supporting the Registrar and assistant registrar. The post holder will undertake a range of administrative and clerical duties to support the work of Registry Services, including timetabling, EXAMS data, attendance requests etc.

Responsibilities

• Monitoring assessments / submissions. Collect grades and exam results and send them to the Awarding Body.
• Check the matrices/Board sheets from AWB and highlight thediscrepancies, where applicable.
• Centralize all the results of the students belonging to the same intake in an internal Board sheet.If possible, update them after each marking deadline.
• Make arrangements for in-class examinations:
• Ensure all examination papers and necessary documentation are delivered safely to all campuses.
• Communicate effectively with relevant departments to ensure that all people with special needs receive support accordingly.
• Produce written guides for staff and students for the smooth running of the exam.
• Safe storage of exam papers and sending them for moderation, if required.
• Organize the Internal Boards before the main Board with the Awarding Body.
• Participate in Pre-Board / Board Meetings where the results for LSST are presented.
• Inform Registry about the Board outcomes.Create the list of Re-take students/Re-sit students.
• Process Extensions / Mitigations. Organize Panels, create outcomes and inform students and the University.
• Work efficiently on any queries, re-mark requests and missing marks following results day, including assisting students in clarification of grades and making contact with exam boards and awarding bodies as necessary.
• Deal with student queries and support them effectively.
• To assist the attendance officer.
• The manual registers will be provided to you by the attendance officer.
• To manage and develop the work carried out by the registry team, making effective use of time and resources to meet the school responsibilities.
• To assist in creating termly timetable for students.
• Assist registry in managing school student records and timetabling systems, working with internal customers, university partners and external regulators.
• Assist in maintaining an accurate student record on Student Management System (SMS) and on new SITS Software.
• To be able to timely and accurately administer the day-to-day processing of all incoming student record information, undertaking active data quality verification exercises and running various routines to calculate and update data.
• To work with and support other departments as and when required.

Skills and Experience Required

• Candidate should be fluent in English.

• + 2 years of experience

• Previous experience in customer service or call centre will be welcomed.

• A high level of professionalism and ability to maintain confidentiality.

• Good Microsoft office skills specially MS Excel

• A high level of proficiency in the use and management of student record information systems; preference will be given to those who have worked with the similar student management system.

• Strong organizational, analytical, and problem-solving skills

• A high level of professionalism and ability to maintain confidentiality.

• Highly developed organizational, communication and presentation skills to handle student queries over the phone and support them effectively.

All interested candidates should forward their CVs at below email address. Only shortlisted candidates will be contacted for further interviews.

Email Id: Mohammad.musa@lsst.ac

• Seniority levelEntry level

• Employment typeFull-time

• Job functionHuman Resources
• IndustriesHigher Education

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