Senior Network Engineer

1 week ago

Karachi, Sindh, Pakistan UNAVAILABLE Full time
Overview

Ibex is looking for a Senior Network Engineer with experience in WAN protocols (BGP, EIGRP, OSPF), LAN/WLAN (DNS, IP addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, and Cisco ISR/ASR routers, who can provide Tier 1/2/3 support to diagnose and resolve escalated issues.

Responsibilities

  • Troubleshoot and provide Tier 1/2/3 support to diagnose and resolve escalated issues that may cause service degradation or connectivity interruptions across the Data Center, Disaster Recovery (DR) site, regional hubs, and all branches

  • Manage and maintain network infrastructure, handling new tasks independently

  • Perform routine network maintenance and system upgrades

  • Monitor network performance to ensure system availability and reliability

  • Track resource utilization, analyze trends, and support capacity planning

  • Adhere to established configuration and change management policies to ensure change awareness, proper approvals, and successful implementation

  • Define and implement network security rules, policies, and procedures in collaboration with the security team

  • Liaise with internal and external teams to resolve issues efficiently

  • Handle network-related queries from operations and end users

  • Maintain network tools and applications such as SolarWinds Orion, TACACS, and configuration backup systems

  • Join incident bridges, manage trouble tickets, and respond to real-time network queries

  • Coordinate with telecom/carrier service providers as needed

  • Configure and install various network devices and services (e.g., routers, switches, firewalls, VPNs, etc.)

Qualifications

  • Master's or Bachelor's degree in Computer Science or Engineering

  • 4 to 5 years of experience with WAN protocols (BGP, EIGRP, OSPF), LAN/WLAN (DNS, IP addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, and Cisco ISR/ASR routers

  • Knowledge of NG firewalls (multi-vendor: Cisco ASA, Palo Alto, FortiGate) and security products/practices (ACLs, firewalls, VPNs, etc.)

  • Familiarity with wireless access controllers and access points

  • Project experience implementing core infrastructure, networking, and cloud-based services for business teams or consumers

  • Experience with SDN/SD-WAN, public cloud, and security products/practices (ACLs, firewalls, VPNs, etc.)

  • Expertise in troubleshooting routing, switching, and VPNs; strong understanding of WAN and internet multi-homing architecture

  • Experience with security audits, network patching/upgrades, and compliance with network security policies

  • Knowledge of ITIL and enterprise change management processes

  • Operational excellence with a solid understanding of ITIL practices

  • Strong experience with next-generation firewalls (multi-vendor: Cisco ASA, Palo Alto, FortiGate)

  • Proficiency with Cisco IOS, Cisco ASA/Palo Alto firewalls, Fortinet Wireless, SolarWinds, and other network management tools

  • Team management experience

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