
Experienced Sales Agents Required For Dispatch
3 days ago
Proven experience in sales, customer service, or dispatch roles.
As a Sales Agent in Dispatch, you will be responsible for managing and optimizing the dispatch process by coordinating between sales teams, customers, and delivery personnel. Your role involves ensuring timely and efficient delivery of services, handling customer inquiries, and driving sales growth through effective dispatch management.
Job SpecificationOrder Management: Process and manage incoming orders efficiently, ensuring accurate data entry and timely dispatch of services.
Customer Interaction: Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and providing updates on order status.
Coordination: Liaise between sales teams, dispatch personnel, and customers to ensure smooth and effective communication.
Sales Support: Assist in identifying sales opportunities, upselling services, and supporting sales initiatives through dispatch operations.
Tracking and Reporting: Monitor and track dispatch performance metrics, generate reports, and provide insights for continuous improvement.
Problem Resolution: Address and resolve any dispatch-related issues or delays, ensuring minimal disruption to customer service.
Documentation: Maintain accurate records of all dispatch activities, including customer interactions, order details, and delivery status.
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