Restaurant Guest Relations Manager

3 weeks ago


Lahore, Punjab, Pakistan BNF-Bright New Future Pvt Ltd Full time

Direct message the job poster from BNF-Bright New Future Pvt Ltd

Position of Restaurant Guest Relation

The Restaurant Guest Relation Manager position is for a person with a strong background in hospitality management and a proven track record of providing exceptional guest experiences, with the ability to contribute effectively to the team.

Having worked in various roles within the hospitality industry for over 5 years, preferably in F&B, the candidate should have developed a deep understanding of the importance of guest satisfaction and loyalty. A Guest Relations Supervisor at a renowned hotel chain will be preferred. The candidate will be responsible for overseeing all aspects of guest relations, including managing guest feedback, resolving conflicts, and ensuring overall guest satisfaction. The candidate should adhere to implemented strategies that resulted in a significant increase in positive guest reviews and repeat business.

Should possess strong interpersonal and communication skills, thrive in fast-paced environments, and be adept at handling challenging situations with professionalism and grace.

Seniority Level
  • Mid-Senior level
Employment Type
  • Full-time
Job Function
  • Management
  • Manufacturing
  • Hospitality

Lahore, Punjab, Pakistan

PKR90,000.00-PKR130,000.00

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