Business Analyst – ERP

3 weeks ago


Islamabad, Islamabad, Pakistan syntecX Full time

1 week ago Be among the first 25 applicants

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  • Conduct client demonstrations and workshops to showcase Odoo functionalities tailored to specific business use cases.
  • Lead and participate in full-cycle Odoo ERP implementations, including requirement gathering, system configuration, testing, and deployment.
  • Collaborate with cross-functional teams (functional consultants, developers, QA) to ensure timely and quality delivery of ERP modules.
  • Customize and configure Odoo modules in alignment with business processes and organizational goals.
  • Maintain comprehensive implementation documentation including setup guides, configuration checklists, module usage manuals, and technical notes.

Business Analysis & Documentation

  • Gather, analyze, and validate business and system requirements through client meetings, interviews, and process reviews.
  • Create detailed business and technical documentation, including but not limited to:
  • Business Requirement Documents (BRD)
  • Software Requirement Specifications (SRS)
  • Functional Specification Documents (FSD)
  • User Stories and Use Case Diagrams
  • Requirement Traceability Matrices (RTM)
  • Assist in defining workflows, user roles, and system interfaces based on stakeholder input.
  • Develop end-user training materials, SOPs, quick reference guides, and user manuals.
  • Prepare professional presentations and reports for internal teams and client stakeholders.

Technical Operations & Project Coordination

  • Serve as a communication bridge between clients, developers, designers, QA teams, and project managers to ensure alignment across all project stages.
  • Coordinate and monitor project deliverables, deadlines, and change requests using project management tools (e.g., Jira, Trello, ClickUp, Odoo Projects).
  • Facilitate sprint planning, daily stand-ups, and status meetings to track progress and identify blockers.
  • Assist in identifying and documenting process improvement opportunities, including automation, system enhancements, and integration solutions.
  • Support User Acceptance Testing (UAT), manage bug reports, and oversee post-deployment validations and performance monitoring.

Additional Responsibilities

  • Stay updated on Odoo platform updates, modules, and best practices.
  • Contribute to pre-sales activities such as proposal writing, estimations, and responding to RFPs.
  • Provide application support and training to clients and internal stakeholders as required.
  • Ensure quality assurance and compliance with documentation standards and project governance.

Required Skills and Qualifications

  • Bachelor's degree in Computer Science, Business Administration, Information Technology, or a related field.
  • 2+ years of experience in business analysis, preferably with hands-on experience in Odoo ERP.
  • Strong understanding of business processes across finance, inventory, sales, HR, or manufacturing domains.
  • Proficiency in creating structured documentation and business artifacts.
  • Excellent verbal and written communication, client handling, and presentation skills.
  • Working knowledge of project lifecycle methodologies (Agile/Scrum preferred).
  • Familiarity with tools such as Jira, Confluence, MS Office Suite, Draw.io, and Lucidchart.
  • Ability to handle multiple tasks in a fast-paced environment while maintaining high attention to detail.
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeOther
Job function
  • Job functionResearch, Analyst, and Information Technology
  • IndustriesIT Services and IT Consulting

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