
Call Center Agent
6 days ago
Retroit Consultancy, Pakistan
We are currently seeking a highly qualified individual to fill the position of Call Center Agent within our esteemed customer service team. Keep in mind that this is a home-based position, so the candidate must have a self-motivated work ethic. The ideal candidate should possess a high level of fluency in the English language and have a proven track record in effectively managing customer inquiries and achieving targets.
The primary responsibilities of the Customer Support Representative will encompass:
- Conduct outbound calls to targeted businesses in the United States to present our services.
- Introduce and explain our services to prospects.
- Effectively communicate the benefits and features of our services to potential clients.
- Schedule appointments with interested and qualified leads.
- Maintain accurate and up-to-date records of all communications in a Google spreadsheet.
Requirements:
- At least 6-8 months of experience in cold calling.
- Excellent verbal communication skills with a confident and articulate phone presence.
- Ability to build rapport and establish positive relationships with potential clients.
- Stable Internet connection.
- Candidate should have their own WFH equipment, noise-canceling headphones, and a laptop/PC system.
Outsourcing/Offshoring - Islamabad, Pakistan
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