Call Operator

Job SummaryThis is a Call Center Supervisor role where you will oversee the entire call center operation. You will be responsible for managing a team of agents, handling escalated calls, and monitoring key performance indicators.

The role of the Manager Operations is to lead a team of professionals in a call center environment. The ideal candidate will have prior experience managing operations, with a focus on hiring, building and training teams.Key Responsibilities:Hiring and OnboardingTeam Development and CoachingOperations ManagementClient Liaison and CoordinationTarget Setting...

Call Centre Operations Management PositionOverview:We are seeking an experienced leader to oversee our call centre operations. This role involves designing and implementing key performance indicators to measure the effectiveness of sales teams.The ideal candidate should have strong negotiation skills and be able to build effective working relationships with...

Job SpecificationWe are looking for a skilled Inbound Call Centre Operator to join our team. In this role, you will be responsible for answering incoming calls from customers and providing them with support and assistance.Responsibilities:Answering incoming calls from customers.Providing product and service information to customers.Handling customer...

Job Description:As a seasoned Call Center Manager, you will oversee the smooth operation of our call center, ensuring that customer service representatives are productive and efficient in handling customer inquiries and complaints. Your key responsibilities will include forecasting call volumes, configuring the telephone system to distribute calls uniformly...

HR Director - Call Center OperationsWe are seeking an experienced HR Director to lead our call center operations team.The successful candidate will have a strong background in HR Management, with expertise in recruitment, talent development, and employee engagement.You will be responsible for developing and implementing HR strategies, collaborating with...

Job Overview We are looking for a results-driven Call Center Manager to take ownership of our call center's operations, team, and performance. This is a leadership role for someone who thrives in a fast-paced, performance-oriented environment. About the Job As a Call Center Manager, you will be responsible for recruiting, onboarding, and training call center...

Job SummaryWe are seeking an Assistant Call Center Manager to oversee daily operations, support agents, and ensure excellent customer service. The ideal candidate will have leadership skills, a customer-focused mindset, and the ability to multitask and work under pressure.

This role requires a results-driven individual who can drive growth and success in the call center industry.ResponsibilitiesEvaluate and improve call center performance, identifying areas for growth and implementing strategies to enhance productivity.Develop strong relationships with call center teams, fostering open communication and collaboration to...

Call Centre Leadership RoleWe are seeking a skilled Call Centre Manager to lead our team and drive business growth. The ideal candidate will have a strong track record of success in call centre management, with a proven ability to manage teams and drive results.