Patient Service Representative/Customer Care

1 week ago


Lahore, Punjab, Pakistan Texas Behavioral Health, PLLC. Full time

Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced Patient Service Representative/Customer Care to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position.

Timings: 06 PM – 03 AM PST (Monday- Friday) - Evening Time

DUTIES AND RESPONSIBILITIES:
  • Contact patients via telephone prior to their scheduled appointment.
  • Interview patients over the telephone to obtain complete and accurate information.
  • Enter all patient data into the electronic medical record.
  • Re-schedule patient appointments as required via telephone calls and written notification to patients.
  • Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database.
  • Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider.
  • Other duties as assigned.
Qualifications and Skills:
  • Must display a 'customer-first mentality.'
  • English proficiency required (Listening and Speaking).
  • Self-starter and self-manager (Complete Training will be provided).
  • Must be able to provide excellent patient care and handle difficult situations if necessary.
  • Must be organized.
  • Must know how to document properly.
  • Must be punctual and have reliable transportation.
  • Must be willing to work as a team player with fellow peers and providers.
#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan Hire My Tech Full time

    Job Title: Customer Services Representative / Patient Service Representative (PSR)HMT, a recruitment agency, is actively seeking an experienced Customer Service Representative / Patient Service Representative (PSR) on behalf of our client. The ideal candidate will play a vital role in aligning with our core values, prioritizing patient and employee...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Patient Service RepresentativeWe are seeking an experienced and skilled Customer Service Representative/Patient Service Representative to play a vital role in aligning with our core values, prioritizing patient satisfaction and employee satisfaction, and contributing to our mission.The ideal candidate will be responsible for scheduling and...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Patient Care SpecialistThis position involves providing critical care coordination services to patients enrolled in various healthcare programs. The Patient Care Specialist conducts thorough assessments, develops personalized care plans, and ensures timely follow-up with patients and their care teams.The ideal candidate will possess excellent interpersonal...


  • Lahore, Punjab, Pakistan Tycoon Logistics Full time

    Customer Care Representatives Tycoon Logistics, Pakistan A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Job SpecificationHere are the top customer service skills your representatives...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking a highly skilled Patient Care Coordinator to join our team. As a key member of our operations, you will play a vital role in delivering exceptional patient care through effective communication and efficient appointment management.Main Responsibilities:Make critical phone calls to patients before their scheduled appointments to verify essential...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Key to our success is the role of Patient Service Representative, a vital position in patient communication and registration.Responsibilities:We require an individual who can effectively contact patients via telephone prior to their scheduled appointment, providing essential information and support.This involves interviewing patients over the phone to gather...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Care and Support ProfessionalAbout the RoleWe are seeking a dedicated and compassionate individual to fill this position. As a member of our team, you will be responsible for providing exceptional patient care and support services.Key Responsibilities:Assist healthcare professionals with patient care activities.Monitor patients' vital signs and report any...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Healthcare Assistant Certificate is a challenging yet rewarding career path that requires individuals to demonstrate empathy, compassion, and strong communication skills.About the Position:The successful candidate will be responsible for providing direct patient care, assisting with clinical tasks, and supporting healthcare professionals in their daily...


  • Lahore, Punjab, Pakistan Integrity Revenue Cycle Management Full time

    2 days ago Be among the first 25 applicantsIntegrity Revenue Cycle Management is a leading medical billing company, dedicated to streamlining the revenue cycle for healthcare providers. With a commitment to accuracy, efficiency, and compliance, we offer comprehensive billing solutions that enable healthcare practices to focus on patient care while we handle...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are looking for a highly skilled Patient Service Representative/Customer Care who can provide excellent patient care and handle difficult situations with ease.Duties and Responsibilities:Contact patients via telephone prior to their scheduled appointment.Interview patients over the telephone to obtain complete and accurate information.Enter all patient...