Patient Service Representative/Customer Care

3 weeks ago

Lahore, Punjab, Pakistan Texas Behavioral Health, PLLC. Full time

Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced Patient Service Representative/Customer Care to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position.

Timings: 06 PM – 03 AM PST (Monday- Friday) - Evening Time

DUTIES AND RESPONSIBILITIES:
  • Contact patients via telephone prior to their scheduled appointment.
  • Interview patients over the telephone to obtain complete and accurate information.
  • Enter all patient data into the electronic medical record.
  • Re-schedule patient appointments as required via telephone calls and written notification to patients.
  • Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database.
  • Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider.
  • Other duties as assigned.
Qualifications and Skills:
  • Must display a 'customer-first mentality.'
  • English proficiency required (Listening and Speaking).
  • Self-starter and self-manager (Complete Training will be provided).
  • Must be able to provide excellent patient care and handle difficult situations if necessary.
  • Must be organized.
  • Must know how to document properly.
  • Must be punctual and have reliable transportation.
  • Must be willing to work as a team player with fellow peers and providers.
#J-18808-Ljbffr

  • Patient Service Representative/ Client Care Specialist

    5 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    We are looking for an experienced Patient Service Representative/Customer Care professional to contribute to our mission and embody our values. Along with patient satisfaction, employee satisfaction is a top priority. The ideal candidate will be able to provide excellent patient care and handle difficult situations if necessary.Duties and...

  • Patient Service Representative

    2 days ago

    Lahore, Punjab, Pakistan Hire My Tech Full time

    Job Title: Customer Services Representative / Patient Service Representative (PSR)HMT, a recruitment agency, is actively seeking an experienced Customer Service Representative / Patient Service Representative (PSR) on behalf of our client. The ideal candidate will play a vital role in aligning with our core values, prioritizing patient and employee...

  • Customer Care Representative

    5 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Care Representative Job DescriptionWe are seeking a skilled customer care representative to join our team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.The ideal candidate should have a high school diploma or equivalent, with additional education being a...

  • Patient Care Coordinator

    5 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Patient Care CoordinatorJob Summary: We are seeking a skilled Patient Care Coordinator to join our team. The successful candidate will be responsible for providing care coordination services to patients enrolled in chronic care management (CCM), principal care management (PCM), and remote patient monitoring (RPM) programs.Key...

  • Customer Service Representative

    2 hours ago

    Lahore, Punjab, Pakistan Integrity Revenue Cycle Management Full time

    2 days ago Be among the first 25 applicantsIntegrity Revenue Cycle Management is a leading medical billing company, dedicated to streamlining the revenue cycle for healthcare providers. With a commitment to accuracy, efficiency, and compliance, we offer comprehensive billing solutions that enable healthcare practices to focus on patient care while we handle...

  • Patient Care Specialist

    5 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Clinical Nurse OpportunityJoin our dynamic team of healthcare professionals and contribute to delivering exceptional patient care in a state-of-the-art medical centre.About the RoleWe are seeking a highly motivated Clinical Nurse to provide top-notch patient care and support our team's efforts to improve patient outcomes.The ideal candidate will possess...

  • Sales Representative

    3 weeks ago

    Lahore, Punjab, Pakistan Care VMA Health Full time

    Sales Representative (Medical Billing & Virtual Medical Assistant)Company DescriptionCare VMA Health specializes in providing top-notch medical virtual assistants to practices and healthcare institutions across the United States.Role DescriptionThis is a full-time on-site role for a Sales Representative (Medical Billing & Virtual Medical Assistant) located...

  • Customer Care Representative

    1 week ago

    Lahore, Punjab, Pakistan Transworld Full time

    Customer Care Representative (Inbound Calls)Are you a motivated individual eager to develop and accelerate your career in customer care? Transworld is looking for a Customer Care Representative (Inbound Calls) to join our team at our Phase 5 D.H.A, Lahore.What You'll Be Doing:• Act as a liaison between the company and its customers.• Take ownership for...

  • Patient Care Specialist

    5 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job Summary: Medical OfficerWe are seeking a skilled Medical Officer to join our team. The successful candidate will have a medical degree and relevant certifications, as well as experience in medicine and patient care.Key ResponsibilitiesThe Medical Officer will be responsible for the following key tasks:Providing patient care and supportTraining and...

  • Customer Care Representative

    5 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Support Position DescriptionWe are seeking an experienced Customer Support Representative to join our team. This role involves providing exceptional customer service, resolving technical issues, and collaborating with the development team to improve the overall customer experience.The ideal candidate will have previous experience in a customer...