Patient Service Representative

4 weeks ago

Lahore, Punjab, Pakistan MechriseTech Solutions Full time

Timings: 07 PM – 04 AM (Monday - Friday) - Evening Time

Responsibilities:
  • Contact patients via telephone prior to their scheduled appointment.
  • Interview patients over the telephone to obtain complete and accurate information.
  • Enter all patient data into the electronic medical record.
  • Re-schedule patient appointments as required via telephone calls and written notification to patients.
  • Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database.
  • Other duties as assigned.
Job Specification

Qualifications:

  • Must display a 'customer first' mentality.
  • English proficiency required (Listening and Speaking).
  • Self-starter and self-manager (Complete Training will be Provided).
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