
Patient Service Representative
3 weeks ago
Timings: 07 PM – 04 AM (Monday - Friday) - Evening Time
Responsibilities:- Contact patients via telephone prior to their scheduled appointment.
- Interview patients over the telephone to obtain complete and accurate information.
- Enter all patient data into the electronic medical record.
- Re-schedule patient appointments as required via telephone calls and written notification to patients.
- Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database.
- Other duties as assigned.
Qualifications:
- Must display a 'customer first' mentality.
- English proficiency required (Listening and Speaking).
- Self-starter and self-manager (Complete Training will be Provided).
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