Business Analyst

9 hours ago

Lahore, Punjab, Pakistan Topdot Full time

4 days ago Be among the first 25 applicants

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Job Description:

We are looking for a highly skilled Technical Business Analyst specializing in eCommerce to join our team. This role requires a deep understanding of eCommerce platforms, technical architecture, and business processes. The ideal candidate will be able to analyze, map, and optimize the technical side of eCommerce systems while driving business outcomes such as improved user experience, system efficiency, and revenue growth.

Note: You should be prepared to share examples of past eCommerce projects (Technical Documentations) where you successfully analyzed technical components and provided solutions to complex eCommerce challenges.

Key Responsibilities:

  1. Technical Analysis & eCommerce Platforms: Conduct detailed analyses of eCommerce platform infrastructures (Shopify, WordPress, Magento, WooCommerce, BigCommerce) to identify opportunities for optimization, scalability, and enhanced performance.
  2. Technical Requirement Gathering: Collaborate with stakeholders (developers, system architects, product owners) to gather, document, and translate business and technical requirements into detailed specifications. Responsible for creating documents such as BRD, FRD, TRD, System Architecture Diagrams, and Integration/Interface Specifications for effective communication and successful implementation.
  3. System Mapping & Architecture: Develop and update system architecture diagrams and technical documentation to map the eCommerce ecosystem, including integrations with payment gateways, inventory systems, APIs, and third-party tools.
  4. Integration and API Management: Analyze and evaluate API integrations with third-party systems (CRM, ERP, PIM) to ensure optimal data flow, synchronization, and performance.
  5. Technical Customer Journey Optimization: Work with development and UX teams to analyze customer journeys from a technical perspective, identifying areas for improving user experience through technical performance enhancements, load time reduction, and mobile responsiveness.
  6. Security & Compliance: Ensure all technical aspects of the platform meet security, compliance, and data privacy standards.

Qualifications:

  • 6+ years of experience as a Technical Business Analyst with a focus on eCommerce projects.
  • Excellent communication skills, capable of articulating technical concepts to both technical and non-technical stakeholders.
  • Proven ability to work independently and collaboratively in a fast-paced, technical environment.

How to Apply:

Interested candidates should submit their resume along with examples of past eCommerce projects where they analyzed technical components and provided solutions to complex challenges. Applications can be submitted via LinkedIn or by emailing hr@topdot.pk or mabdullah@topdot.pk with the job title in the subject line.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Research, Analyst, and Information Technology
Industries
  • IT Services and IT Consulting

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