Executive Resource Management

ARE YOU READY TO RISE WITH PTCL GROUP

We are not just industry leaders; we are redefining excellence with ground breaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.

PTCL Group actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability.

PTCL Group Vision & Values

With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:

• Be Resilient
• Think Big
• Win Every Battle
• Value Success

IN THIS ROLE YOU WILL

Be responsible for the effective allocation, management, and optimization of resources within the sales team. This role involves coordinating personnel, tools, and budgetary resources to ensure the sales team is well-equipped to meet targets and deadlines. The role also ensures that the sales team operates efficiently, with proper planning of manpower, technology, and financial resources, enabling smooth operations and contributing to overall sales performance.

HOW CAN YOU EXPRESS YOUR TALENT

Resource Allocation & Planning:

• Coordinate the allocation of resources (personnel, tools, and financial assets) to various sales support projects and initiatives.
• Work closely with sales managers to ensure that the sales team has the necessary resources to meet targets.
• Monitor resource usage and adjust allocations to optimize efficiency and productivity.

Workforce Planning:

• Assist in planning and forecasting manpower needs based on the sales pipeline, workloads, and projected sales activities.
• Work with HR and other departments to ensure that the right talent is available for sales support functions.
• Manage schedules and assignments of support staff to ensure coverage for critical sales activities.

Budgeting & Cost Management:

• Monitor and manage the budget for sales support activities, ensuring cost-effective use of resources.
• Track expenses related to sales support tools, technology, and personnel, and provide reports to senior management on resource utilization.
• Identify opportunities to optimize costs and improve resource efficiency without compromising the quality of sales support.

Tools & Technology Management:

• Manage the selection, deployment, and optimization of sales support tools, including CRM systems, reporting platforms, and communication tools.
• Ensure that all tools and systems used by the sales support team are up-to-date, well-integrated, and effectively supporting sales processes.
• Train staff on the proper use of sales support tools and systems to enhance productivity.

Performance Tracking & Reporting:

• Develop and maintain dashboards and reports to track the performance and utilization of resources within the sales support team.
• Provide data-driven insights to senior management to assist with strategic planning and resource optimization.
• Identify areas where resource allocation can be improved to enhance overall sales support efficiency.

Collaboration with Sales Teams:

• Work closely with sales managers and business development teams to understand their resource needs and provide timely support.
• Serve as a liaison between the sales support team and other departments (e.g., HR, Finance, IT) to ensure smooth operations and resource availability.
• Facilitate communication and collaboration across teams to optimize resource utilization and project outcomes.

Continuous Improvement:

• Identify areas for process improvement in resource management and implement changes to increase efficiency.
• Stay informed about industry best practices in resource management and apply these to enhance the sales support function.
• Lead or participate in projects aimed at improving resource allocation, reducing bottlenecks, and driving operational efficiency.

WHAT YOU NEED TO BE SUCCESSFUL

Qualification:

• Bachelor's degree in business, Operations Management, Human Resources, or a related field. A master's degree is preferred.

Experience:

• Experience in resource management, operations, or project management, with a focus on supporting sales or business operations.

Technical Skills

• Proficiency in resource management tools, project management software, and CRM platforms.
• Advanced Excel skills and experience with reporting tools like Power BI or Tableau.
• Strong knowledge of budget management and cost optimization techniques.

Soft Skills

• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills for working across teams.
• Problem-solving and critical thinking skills to optimize resource allocation.

PTCL Group's family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.

#ExpressYourTalent #ReadyToRise #TayyarHo