Operations Manager

19 hours ago


Karachi, Sindh, Pakistan Jazba Food Services (pvt) Limited Full time

A food company is looking for an Operations Manager. He will be responsible for the following:

  1. Coordinate daily company operations
  2. Ensure delivery of superior quality product, service and maximize customer satisfaction
  3. Respond efficiently and accurately to customer complaints
  4. Regularly review product quality and research new vendors
  5. Organize and supervise shifts
  6. Appraise staff performance and provide feedback to improve productivity
  7. Estimate future needs for goods, kitchen utensils and cleaning products
  8. Ensure compliance with sanitation and safety regulations
  9. Manage the company's good image and suggest ways to improve it
  10. Ensure smooth material management and availability of raw materials at all times
  11. Control operational costs and identify measures to cut waste
  12. Create detailed reports on weekly, monthly and annual revenues and expenses
  13. Promote the brand in the local community through word-of-mouth and events
  14. Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  15. Train new and current employees on proper customer service practices
  16. Implement policies and protocols that will maintain future company operations
Job Specification
  1. At least a Bachelor's degree.
  2. Strong analytical and project management skills.
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