
Customer Support Office
1 week ago
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Direct message the job poster from Liberty Books Pvt Ltd.
HR Professional | Life Coach | Lecturer | Freelance Recruiter | Talent Management | People ManagementRole Description
This is a full-time, on-site role located in Karachi Division for a Customer Support Officer - Ecommerce. The Customer Support Officer will be responsible for managing customer queries, providing excellent customer service, assisting in administrative tasks, and handling basic accounting functions. Day-to-day tasks will include addressing customer inquiries via email and phone, processing orders, resolving complaints, updating customer records, and supporting office administration.
Qualifications
- Excellent Communication and Customer Service skills
- Proficiency in Administrative Assistance and Office Administration
- Basic Accounting skills
- Strong problem-solving and organizational skills
- Ability to work effectively in a team-oriented environment
- Proficiency in Microsoft Office Suite and other relevant software
- Previous experience in the ecommerce or book industry is a plus
- Bachelor's degree in Business Administration, Communications, or a related field
- Seniority levelEntry level
- Employment typeFull-time
- Job functionAdministrative
- IndustriesRetail
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