Front Desk Officer

14 hours ago

Karachi, Sindh, Pakistan beBee Careers Full time
Job Title: Customer Service Representative

We are seeking a skilled and friendly Customer Service Representative to join our team.

About the Role

This is a unique opportunity for an individual who enjoys working in a fast-paced environment, providing excellent customer service and support to clients. The ideal candidate will be responsible for managing the front desk area, ensuring it is tidy and presentable at all times. This includes receiving and sorting daily mail, deliveries, and courier shipments.

The successful candidate will also be expected to provide basic and accurate information in-person and via phone/email, handle inquiries, and provide information about company services and policies. Additionally, they will assist with administrative tasks such as data entry, filing, etc.

Key Responsibilities:

  1. Greet and welcome visitors in a professional manner.
  2. Answer and direct phone calls to the appropriate staff members.
  3. Manage the front desk area, ensuring it is tidy and presentable at all times.
  4. Receive and sort daily mail, deliveries, and courier shipments.
  5. Maintain office security by following safety procedures and controlling access via the reception desk.
  6. Provide basic and accurate information in-person and via phone/email.
  7. Assist with administrative tasks such as data entry, filing, etc.
  8. Handle inquiries and provide information about company services and policies.
Requirements

To be considered for this role, you will need to possess:

  • Good communication skills in English and Urdu.
  • Proficient in Microsoft Office.
  • Strong organizational and multitasking skills.
  • Ability to handle and diffuse stressful situations.
  • Customer-oriented attitude.
  • Knowledge of office management systems.
What We Offer

We offer a dynamic and supportive work environment that encourages growth and development. Our team is passionate about delivering exceptional customer service, and we are looking for like-minded individuals to join us.

If you are a motivated and enthusiastic individual who is passionate about customer service, we encourage you to apply for this exciting opportunity.

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