
Patient Service Representative
3 weeks ago
HMT, a recruitment agency, is actively seeking an experienced Customer Service Representative / Patient Service Representative (PSR) on behalf of our client. The ideal candidate will play a vital role in aligning with our core values, prioritizing patient and employee satisfaction, and contributing to our mission.
Location: Lahore, Pakistan (On-site)
Timing: US Central Time (6pm - 3am PST)
Role and Responsibilities:- Scheduling and canceling appointments.
- Recalling patients to schedule future appointments.
- Responding to patient inquiries via email or live chat and assisting them in connecting with providers.
- Completing patient files in the EMR system and uploading necessary documents before appointments.
- Communicating with team members to forward requests and resolve patient concerns across departments.
- Serving as the first point of contact with patients, requiring excellent communication skills and a welcoming demeanor.
- Experience in US/UK-based healthcare call centers (preferred).
- Knowledge of HIPAA regulations.
- Full-time employment.
- Proficiency in English (mandatory).
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Patient Services Representative
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Patient Service RepresentativeWe are seeking an experienced and skilled Customer Service Representative/Patient Service Representative to play a vital role in aligning with our core values, prioritizing patient satisfaction and employee satisfaction, and contributing to our mission.The ideal candidate will be responsible for scheduling and...
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