DICT Solution Design Specialist

2 weeks ago

Lahore, Punjab, Pakistan Zong CMPak Ltd Full time

Department & Function: Govt. & Corporate Sales Central

Position: Executive Product & DICT Support

Location: Lahore/Gujranwala/Faisalabad

Reporting to: Assistant Manager ESS Solution & Project Support

Job Type: Permanent

Job Purpose:

  • To support the design, documentation, and presentation of tailored end-to-end ICT solutions integrating multi-vendor software and hardware platforms, addressing enterprise and government client requirements. This role involves collaborating with sales, presales, engineering, and OEM/vendor teams to develop solutions that align with business needs, technology trends, and cost-effectiveness, while ensuring technical feasibility and compliance

Job Responsibilities:

  • Analyze customer requirements and design custom ICT solutions using a mix of Microsoft, Oracle, IBM, Fortinet, Dell, HP, Huawei, and other major platforms.
  • Collaborate with OEMs and internal stakeholders to prepare competitive technical solutions.
  • Develop solution documentation, including architecture diagrams, BOMs, and design justifications.
  • Conduct feasibility analysis of new technologies and ensure alignment with customer needs.
  • Prepare responses to RFPs, RFIs, and customer proposals.
  • Coordinate with supply chain and procurement for accurate component sourcing and availability.
  • Assist sales and presales teams with technical expertise during client engagements.
  • Support proof-of-concept setups and demos for client evaluation.
  • Stay updated with technology trends and continuously improve solution design skills.
  • Ensure documentation, version control, and standard compliance across all technical proposals.

Job Specific Skills:

  • Experience in ICT presales or technical solution design.
  • Strong knowledge of infrastructure, networking, virtualization, and cloud platforms (Microsoft, IBM, Azure, AWS, Huawei, Fortinet).
  • Ability to understand customer environments and translate them into technical architectures.
  • Proficiency in documentation and solution presentation tools.
  • Understanding of government procurement processes and regulatory limitations.
  • Basic knowledge of pricing strategies and cost models of OEMs.
  • Familiarity with enterprise security, compliance, and data protection standards.

Job Generic Skills:

  • Strong communication and stakeholder engagement skills.
  • Detail-oriented with excellent documentation capabilities.
  • Proactive approach to learning and problem-solving.
  • Team player with cross-functional collaboration abilities.
  • Ability to work under tight timelines and project-based pressure.

Other Skills:

  • Technical writing for proposals and solution documentation.
  • Awareness of international ICT standards and best practices.
  • Proficiency in Microsoft Office, Visio, and project management tools.
  • Techno-commercial experience of ICT solution design.

Education:

  • Bachelor's in Computer Science, Information Technology, Electrical Engineering, or a related field.
  • Certifications in Huawei, Microsoft, IBM, or other OEM technologies preferred.

Special Requirement:

  • Prior experience designing ICT solutions for public or private sector clients.
  • Strong understanding of multi-vendor integration and experience supporting complex tenders and technical responses.
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