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Receptionist

4 weeks ago

Islamabad, Islamabad, Pakistan Oxbridge Digital Full time

Riphah International University is seeking a detail-oriented and proactive Receptionist who excels in customer service and administrative support. This role is vital for ensuring the smooth operation of our front desk and is often the first point of contact for our students, faculty, and visitors. The successful candidate will demonstrate excellent telephone etiquette, strong communication skills, and the ability to handle multiple tasks efficiently. While direct management of a team is not required for this position, the Receptionist will contribute significantly to fostering a welcoming and organized environment at our university. A Bachelor's degree in a related field and two years of relevant experience is mandatory, with a preference for candidates who have prior experience in the real estate industry. This role not only requires a dedicated professional but also someone who is adaptable and eager to learn and grow within our educational institution.

Responsibilities
  1. Greet and assist visitors, students, and faculty in a friendly and professional manner.
  2. Manage incoming calls, ensuring they are directed to the appropriate departments or personnel promptly.
  3. Maintain and organize the reception area to ensure a neat and welcoming environment.
  4. Schedule and coordinate appointments and meetings for faculty and staff, managing their calendars efficiently.
  5. Utilize Microsoft Office applications to create documents, reports, and presentations as necessary.
  6. Respond to general inquiries about the university and provide accurate information to assist students and visitors.
  7. Handle mail and deliveries appropriately, ensuring prompt distribution to relevant individuals.
  8. Assist in maintaining accurate records and files related to administrative tasks.
  9. Monitor and order office supplies as needed to ensure operational efficiency.
  10. Utilize helpdesk platforms for tracking inquiries and issues, ensuring timely resolution and follow-up.
  11. Effectively manage time to balance multiple tasks and deadlines while maintaining high standards of service.
  12. Support various administrative projects and initiatives as directed by management.
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