
Customer Service Executive
4 days ago
Noble Financial Solutions Ltd., Pakistan
Customer Interaction: Receive customers by phone, email or face-to-face, answer customer questions, and provide timely and effective service.
Customer Needs Handling: Identify and understand customer needs, provide solutions, and ensure customer satisfaction.
Customer Complaints Handling: Handle customer complaints and disputes to ensure that problems are resolved quickly and effectively.
Record Management: Maintain customer interaction records and ensure that all customer information is accurate and up-to-date.
Feedback Collection: Collect customer feedback, analyze customer needs, and feedback information to relevant departments to improve services.
Product and Service Knowledge: Familiar with the company's products and services, and provide detailed consultation and support to customers.
Teamwork: Work with the sales team and other departments to ensure consistency and high quality of customer experience.
Education: High school degree or above, marketing, business management or related majors are preferred.
Experience: At least 1 year of experience in customer service or related fields.
Skills: Excellent communication skills and problem-solving skills, able to handle work under pressure.
Language: Fluent in English, with good written and verbal communication skills.
Personal qualities: Customer-oriented, patient and meticulous, with a positive work attitude and team spirit.
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Dispatcher / Customer Service Executive
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Customer Service Executives
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Customer Service Executive
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Customer Service Executive
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Customer Service
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Dispatcher - Customer Support
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Customer Service Representative
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Customer Service And Call Center Executive
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Customer Service Representative
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Lahore, Punjab, Pakistan Baig & Co Full timeCustomer Support Executive – Immigration ServicesBaig & Co, a leading immigration consultancy and corporate law firm established in 1975, is expanding its team. We specialize in visa processing, business setup, and global mobility solutions and are looking for motivated professionals to join our team in Dubai and Lahore.Position: Immigration Consultant...