
Technical Support Executive
4 weeks ago
About Product
We power the first-party data infrastructure for top-performing Shopify brands. Our Customer Data Platform (CDP) enables clean data collection, accurate attribution, and seamless integrations with leading ad platforms and retention tools. Fast-moving eCommerce teams rely on us for precision, speed, and clarity in how customer data fuels their growth.
The Role
We're looking for a Technical Support Executive to lead the technical onboarding of new clients and ensure a smooth setup of our customer data platform. You'll be responsible for configuring integrations, validating event tracking, and troubleshooting marketing pixels across platforms like Google Ads, Meta Pixel/CAPI, Klaviyo, and more.
This is a hands-on, detail-oriented role—perfect for someone who loves solving technical challenges, inspecting data flows, and ensuring everything works flawlessly from day one. You'll work closely with our Senior Customer Success Manager to deliver exceptional onboarding experiences.
Key ResponsibilitiesClient Onboarding & Setup
- Configure our product app for new Shopify merchants
- Implement tracking integrations for Google Analytics, Meta Pixel/CAPI, Google Ads, Klaviyo, and more
- Ensure each setup aligns with client goals and technical requirements
Event Validation & Troubleshooting
- Use browser DevTools to inspect event payloads and network calls
- Validate pixel events across Shopify Liquid and headless frontends (e.g., Hydrogen)
- Identify and resolve tracking issues quickly; escalate complex cases appropriately
- Maintain accurate, client-specific implementation documentation
Process & Documentation
- Follow structured onboarding checklists and contribute to process improvements
- Keep internal documentation and knowledge bases up to date
- Help train support automation tools with reliable, technical input
- Excellent written English and confident client communication via email and Slack
- 3+ years in a technical support, onboarding, or implementation role
- Familiarity with GA4, Meta Pixel, Google Ads, and other digital marketing tools
- Working knowledge of Shopify (themes, apps, and store setup)
- Hands-on experience using DevTools to debug JavaScript and validate events
- Basic understanding of JavaScript and how web events are triggered
- Highly organized with strong attention to detail and documentation practices
- Self-motivated, reliable, and focused on delivering accurate results
- Experience with Shopify Liquid or Hydrogen
- Familiarity with Klaviyo, Postscript, or similar marTech tools
- Prior work at a CDP or Shopify-focused SaaS platform
- Exposure to Google Tag Manager (GTM) or other tag management systems
-
Technical Support Executive
3 weeks ago
Lahore, Punjab, Pakistan TechReacher Full time1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from TechReacherWe power the first-party data infrastructure for top-performing Shopify brands. Our Customer Data Platform (CDP) enables clean data collection, accurate attribution, and seamless integrations with leading ad...
-
Technical Sales Executive
4 weeks ago
Lahore, Punjab, Pakistan RS Energy Full timeCompany DescriptionRS Energy is a prominent solar solution provider specializing in Engineering, Procurement, and Construction (EPC) services. The company is dedicated to sustainability and renewable energy, offering comprehensive solar solutions for residential, commercial, and industrial clients.Role DescriptionThis is a full-time on-site role for a...
-
Technical Sales Executive
3 weeks ago
Lahore, Punjab, Pakistan RS Energy Full timeDirect message the job poster from RS Energy6+ Years Solar PV Experience B2B & B2C, Battery Energy Storage System (BESS) Strategic Sale, Solar Consultant, Sales Manager, Solar Expert, Design…Company DescriptionRS Energy is a prominent solar solution provider specializing in Engineering, Procurement, and Construction (EPC) services. The company is dedicated...
-
Remote Technical Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBeeTechnical Full timeJob Title: Technical Support SpecialistAbout the RoleWe are seeking a highly skilled and motivated technical support specialist to join our team. This role involves delivering exceptional remote support to a diverse range of users, ensuring seamless operations and unrivaled service quality.The successful candidate will be responsible for troubleshooting...
-
Support Executives
2 weeks ago
Lahore, Punjab, Pakistan Supreme Protection Ltd. Full timeWe are currently seeking young, dynamic, and enthusiastic people to join our team as Support Executives. These individuals will be responsible for providing excellent support to our customers.Essential Duties and Tasks:Provide excellent customer service and support to customers via phone and email.Respond to customer inquiries and issues in a timely and...
-
Technical Support Engineer
3 weeks ago
Lahore, Punjab, Pakistan HalimSol Full timeTechnical Support EngineerDirect message the job poster from HalimSolCompany DescriptionHalimSol is a software house offering next-gen access control and visitor management solutions. We provide a unified platform designed to mitigate risk and manage security and safety operations across single sites, multiple facilities, and large campuses.Role...
-
Technical Support Specialist
3 days ago
Lahore, Punjab, Pakistan beBeeTechnical Full time 800,000 - 1,200,000We are seeking an exceptional technical support professional to deliver top-notch customer service for our asset management software.This role involves resolving customer inquiries, diagnosing technical issues, and ensuring high levels of customer satisfaction through various communication channels. The ideal candidate is detail-oriented, proactive, and...
-
Technical Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBeeTechnical Full timeJob Title: Technical Support SpecialistA highly skilled technical support specialist is required to provide excellent customer service and technical assistance to various stakeholders.Key Responsibilities:Deliver exceptional communication skills, including listening, speaking, writing, as well as analytical and problem-solving skills.Provide expert technical...
-
Senior Technical Support Specialist
1 week ago
Lahore, Punjab, Pakistan TechReacher Full timeDirect message the job poster from TechReacherWe power the first-party data infrastructure for top-performing Shopify brands. Our Customer Data Platform (CDP) enables clean data collection, accurate attribution, and seamless integrations with leading ad platforms and retention tools. Fast-moving eCommerce teams rely on us for precision, speed, and clarity in...
-
Technical Support Coordinator
3 weeks ago
Lahore, Punjab, Pakistan H-Tech Supports Full timeH-Tech Supports is looking for a Technical Support Coordinator to join our expanding team in Gulberg, Lahore If you have a passion for technology, enjoy troubleshooting, and love solving problems, this is a fantastic opportunity to jumpstart your career in technical support.Responsibilities include:Troubleshoot and resolve customer technical issuesResearch...