Technical Support Coordinator

3 days ago


Lahore, Punjab, Pakistan H-Tech Supports Full time

H-Tech Supports is looking for a Technical Support Coordinator to join our expanding team in Gulberg, Lahore If you have a passion for technology, enjoy troubleshooting, and love solving problems, this is a fantastic opportunity to jumpstart your career in technical support.

Responsibilities include:

  1. Troubleshoot and resolve customer technical issues
  2. Research and diagnose technical problems with systems, software, and hardware
  3. Provide timely and accurate feedback to customers
  4. Collaborate with internal teams for issue escalation and resolution
  5. Maintain accurate records and report on issue resolution

Qualifications:

  • Bachelor's degree in IT, Computer Science, or related field
  • 0-6 months of experience in enterprise IT support or technical roles
  • Strong problem-solving and communication skills
  • Ability to document technical processes and solutions

Work Schedule:

  • Monday to Friday (11 AM to 8 PM)
  • Saturday (Work from Home)

Additional Details:

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting

This job is active and accepting applications.

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