
Floor Manager
4 days ago
- Plan the operation of the Contact Centre(s), including manpower, facilities forecasting and problem identification.- Decision making in order to continuously improve performance of the Contact Centre(s) and meeting KPIs.- Identifying Contact Centre(s) requirements and coordination with the relevantdepartment to fulfill the said needs.- Reinforcing rules, regulations and policies of the Organization.- Monitoring reasons for calls and customer needs to ensure that the Contact Centre(s) are on a continuous improvement path.- Identifying the need of headcount for Contact Centre(s) in accordance with the workload.- Identifying and arranging trainings through Training and Development team of the Contact Centre(s).- Ensure current International Contact Centre best practices are adopted at the Contact Centre(s).- Delegation and empowerment.- Responsible to handle projected business transaction and ensure high business conversion ratio.
Job Specification- Ensure compliance of company policies, procedures and SOPs- Propose and implement customer centric processes through constant process improvement methodology- Ensure optimum resource efficiency and utilization by recommending appropriate change in the work schedule- Ensure prompt customer complaint management and end to end resolution- Motivate staff to achieve call center operations objectives- Analyze, monitor and propose improvement in team leader and customer relation officer KPIs- Ensure the implementation of CRD strategy through people, process and technology
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Floor Manager
3 weeks ago
Islamabad, Islamabad, Pakistan Annie's Salon Full timeYou are required to perform these tasks as a Floor Manager in Salon:Serving & Satisfying clientsBooking clients appointmentsArranging window displaysManaging stock and inventoryChecking cleanliness & other facilitiesOrganizing workshopsUpdating facebook pageSupervising staffCash ManagementMaintaining Sales & Pending Amounts WorksheetsPerforming ad hoc...
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Supervisor / Floor Manager
3 weeks ago
Islamabad, Islamabad, Pakistan Call Zone Full timeSupervisor / Floor Manager Call Zone, Pakistan Responsible for recruiting, training and development of new employees. Designing salary structures and also responsible for the compensation and benefits for the employees. Reviewing and evaluating weekly sales achievement and producing an end of week spreadsheet. Reviewing and outsourcing projects to other...
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Restaurant Floor Manager
3 weeks ago
Islamabad, Islamabad, Pakistan Gloria Jeans Coffee Full timeProven experience of 3 to 5 years in a supervisory or managerial role within the restaurant industry.Knowledge of restaurant operations, customer service, and food safety regulations.Job SpecificationCustomer Satisfaction: Ensure an outstanding dining experience for guests by maintaining high standards of service quality, addressing customer concerns...
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Floor Operations Manager
4 days ago
Islamabad, Islamabad, Pakistan beBeeFloorManagement Full time 800,000 - 1,200,000Floor Management Position Overview:">We are seeking a highly skilled professional to oversee the operation of our Contact Centre(s). This key role requires excellent decision-making skills, with the ability to identify and coordinate requirements with relevant departments. The successful candidate will also be responsible for reinforcing organizational rules...
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Floor Operations Manager
2 weeks ago
Islamabad, Islamabad, Pakistan beBeeOperational Full time $80,000 - $120,000Job TitleFloor Operations ManagerJob DescriptionThis role is responsible for overseeing the day-to-day activities of our contact centre(s), ensuring seamless operations and maximizing productivity. As a key member of our team, you will play a vital role in driving business growth and delivering exceptional customer experiences.You will be responsible for...
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Floor Manager
3 weeks ago
Islamabad, Islamabad, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full time- Plan the operation of the Contact Centre(s), including manpower, facilities forecasting and problem identification.- Decision making in order to continuously improve performance of the Contact Centre(s) and meeting KPIs.- Identifying Contact Centre(s) requirements and coordination with the relevant department to fulfill the said needs.- Reinforcing rules,...
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Restaurant Operations Manager
2 weeks ago
Islamabad, Islamabad, Pakistan beBeeResponsibility Full timeTransform Your Career with Gloria Jeans CoffeeRestaurant Floor Management RoleWe are seeking an experienced restaurant professional to assume a key management position in our team. The ideal candidate will have a proven track record of success in supervisory or managerial roles within the hospitality industry, with 3-5 years of relevant experience.The...
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Sales Manager
2 weeks ago
Islamabad, Islamabad, Pakistan Arch Global Communication Full timeSales Manager Arch Global Communication , Pakistan The position encompasses carrying out business development activities in a call center specifically handling telemarketing sales, dealing with new and prospective clients, developing relationships, improving client experience, looking after a team of sales representatives, and achieving expected targets. In...
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Salon Manager
3 weeks ago
Islamabad, Islamabad, Pakistan Signature Expert Services Ltd Full timeJob Description: Job Title: Salon ManagerLocation: PWD, IslamabadSalary: PKR 35,000 - 50,000 per month (based on experience)Job Summary:We are looking for a dedicated, experienced Female Salon Manager to join our team. The ideal candidate will have a background in administration, preferably with salon management experience, and will be responsible for...
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Sales/ Marketing Manager
3 weeks ago
Islamabad, Islamabad, Pakistan Umer Engineering Company Full timeEngineering company looking for dynamic, confident and responsible field representatives. Must have their own transport. Candidates with a technical background and experience in Sales and Marketing will be preferred. Minimum of 5-years of working experience.Email resume at byteshr@gmail.com or SMS 0307-3335518Company OverviewPakistan's leading company for...