Call Center Manager

4 weeks ago

Islamabad, Islamabad, Pakistan Bridgeway Telecom Full time
Responsibilities
  • Must be able to conduct interviews with experience of hiring and firing.
  • Must be able to provide full proof training sessions.
  • Ensure effective traffic management through adherence on the floor.
  • Guide and monitor Team Leader in achieving targets on daily basis.
  • Promote a conductive working environment for all employees and ensure discipline on the floor.
  • Assist in implementation and maintenance of highest level of quality assurance systems within the call center.
  • Maintain record of the performance of his team leaders and deliver performance appraisals periodically.
Job Specification
  • Must be fluent in speaking English with good communication skills.
  • Must have the experience of 2 years in Call Center industry.
  • Must be located around Bahria Town Phase 7 and 8.

Telecommunications - Rawalpindi, Pakistan


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