
Business Operations Lead
6 days ago
We are seeking a highly motivated and analytical Business Operations Lead to drive strategic initiatives, optimize processes, and ensure operational excellence across the organization. This role will work closely with cross-functional teams including software, procurement, product, and inventory to support data-driven decision-making and daily operational efficiency.
Key Responsibilities:
- Oversee and manage day-to-day business operations, ensuring teams are aligned and priorities are on track.
- Monitor daily workflows, resource allocation, and task execution to identify blockers and streamline efforts.
- Serve as the main point of contact for internal operational escalations and troubleshooting.
- Implement and maintain standard operating procedures (SOPs) for recurring tasks and business-critical functions.
- Coordinate internal communication to ensure everyone has the latest updates on processes, tools, and policy changes.
- Collaborate with leadership to define and execute short- and long-term business goals.
- Lead the design and rollout of new operational frameworks and continuous improvement initiatives.
- Analyze current business processes to identify bottlenecks and inefficiencies.
- Propose and implement automation, system enhancements, or procedural updates.
- Facilitate cross-departmental collaboration to ensure operational alignment and support.
- Lead regular sync meetings and status updates for ongoing projects or initiatives.
- Develop dashboards and reports to monitor operational health and productivity.
- Provide actionable insights to stakeholders using data-driven analysis.
Qualifications:
- Bachelor's degree in, Business, Operations, I.T, Industrial education or a related field (MBA preferred).
- 5+ years of experience in business operations, strategy, or project management.
- Proven experience managing daily operations and optimizing internal processes.
- Strong analytical, organizational, and leadership skills.
- Proficiency in Excel, SQL, and/or project management platforms (e.g., Asana, Jira, Trello).
- Excellent communication and interpersonal skills.
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionGeneral Business, Health Care Provider, and Information Technology
- IndustriesIT Services and IT Consulting and Hospitals and Health Care
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