Lead, Operations

3 weeks ago

Karachi, Sindh, Pakistan foodpanda Full time

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foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Shared Kitchens vertical of is one of the most innovative food vertical at foodpanda Pakistan where we rent spaces to our restaurant partners in different locations to operate a delivery only kitchen. It has been the fastest growing vertical in the last 2 years and for 2026-27, the plan is to increase footprint exponentially.

Due to this expansion, we are looking to hire a resource in Karachi who would be responsible for managing Kitchen operations in Karachi. The primary job deliverables include ensuring optimized food preparation and delivery time, lower customer complaints and higher food quality ratings to ensure re-ordering and ultimate growth for the vertical.

Qualifications

  • For this, we require 8-10 years of HORECA industry experience where the candidate has ideally worked in a structured organization with clear SOPS to drive operational efficiency.
  • Bachelor's degree in related field.

Additional Information

A little About Us:
  • We are fast, like mind boggling fast So if you're someone who loves ever changing goals and loves optimization, you're the right fit for us
  • We love people who can develop things from scratch, own them and then work on improving them.
  • We love what we do, and we don't rest until we've achieved our targets. So if you're also someone who is driven until the dream is achieved, come join us
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionGeneral Business
  • IndustriesSoftware Development and IT Services and IT Consulting

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