Team Lead

2 weeks ago


Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full time

Sybrid Managed Services Division provides a multi-channel and quick citizen-centric solution(s) and service(s) including security surveillance, automation of District Management Services, and others to both the government and corporate sectors. The Managed Services Team Lead will be responsible for managing a group of Managed Services engineers, and overseeing Managed Services engagements with several customers. This is both an internal management/leadership position and a customer-facing (i.e. Service/Engagement Management) role. This position is the primary point of contact for Managed Services customers for problem and change management, and responsibilities include providing consistent operational metrics and proactive guidance to the customer for their IT infrastructure.

Job Specification
  1. Experience with deploying or managing hosted virtual infrastructures
  2. Experience developing and maintaining contracts with Service Level Agreements
  3. Technical certifications Microsoft, Cisco, VMware, etc.
  4. Bachelors Degree or higher in Computer Science or Computer Information Systems
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