
Team Lead
2 days ago
Direct message the job poster from Waada
HRBP | Talent and Culture | Associate Organizational Psychologist | Talent Acquisition | Organizational Growth and Development | Technical RecruitmentWe're hiring a Call Center Team Lead to manage and support our agents on telecom campaigns. The ideal candidate will have proven experience in a domestic call center environment and must have previously worked on telecom-related campaigns.
Essential Duties and Responsibilities:
- Supervise and coach a team of call center agents to ensure performance excellence.
- Monitor KPIs such as call quality, conversion rates, and customer satisfaction.
- Handle escalations and ensure prompt resolution of customer issues.
- Conduct training sessions to enhance team skills and campaign knowledge.
- Implement performance improvement plans for underperforming agents.
- Ensure compliance with call center policies, scripts, and telecom regulations.
- Coordinate with management for campaign updates, targets, and reporting.
- Analyze data and provide insights to optimize call center operations.
Experience:
- Minimum Bachelor's degree in a relevant field.
- Minimum 1 year of experience in a domestic call center.
- Excellent communication and interaction skills.
- Solid knowledge about sales and negotiation skills.
- Strong drive for results with the ability to solve issues.
- Team player with the ability to learn and train agents.
Job Requirements:
- Full-time, on-site role based in Karachi.
- Mid-Senior level
- Full-time
- Sales and Business Development
- Insurance
Referrals increase your chances of interviewing at Waada by 2x.
Get notified about new Sales Team Lead jobs in Karachi Division, Sindh, Pakistan.
#J-18808-Ljbffr-
Team Lead
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeProject Manager Job SummaryWe are seeking a motivated and experienced Project Manager to lead our projects to success. As a key member of our team, you will be responsible for managing multiple projects simultaneously, ensuring timely completion, and delivering high-quality results.Your key responsibilities will include:Project planning, budgeting, and...
-
IT Team Lead
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeAbout the Role:We are looking for a talented Sr. Team Lead Software to join our team as a key leader in software development and implementation.The successful candidate will have a proven track record of managing teams, developing software systems, and ensuring smooth operations.Key Responsibilities:Develop and implement software systems that meet business...
-
Team Lead
2 weeks ago
Karachi, Sindh, Pakistan Kamsoft Technologies Full timeJob Title: Team Lead - Upwork OperationsCompany: Kamsoft TechnologiesAbout Us: Kamsoft Technologies is a premier IT solutions provider dedicated to innovation and excellence. As we expand our global presence, our Upwork operations are crucial to our success. We're seeking a dynamic leader who can drive results and guide our team to new heightsKey...
-
Team Lead
2 weeks ago
Karachi, Sindh, Pakistan Nortec Software Full timeClient has immediate openings for a Team Lead with a focus on the Software Development Lifecycle (SDLC), who is both a strategic thinker and hands-on. The Team Lead will regulate project teams that may include Operations Subject Matter Experts, Business Analysts, Application Developers, System Testers, and Systems Engineers. The Lead is responsible for the...
-
Clinical Team Lead
6 days ago
Karachi, Sindh, Pakistan beBee Careers Full time**Team Leader**A seasoned Clinical Team Lead is needed to lead a clinical team, focusing on case management, hospital visits, and data entry.This role involves leading the team to attend the hotline for initial approval, resolve hospital and client queries, and collaborate with the Medical Team to ensure efficient case approval.The successful candidate will...
-
Sales Team Lead
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Sales Team LeadFinding and developing new business opportunities is crucial in achieving sales targets. The role of a Sales Team Lead involves generating revenue, supervising sales activities, and coordinating customer services.
-
Sales Team Lead
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeSupervisory Role - Lead Generation TeamWe are seeking a highly motivated and organized individual to join our lead generation team as a supervisor. In this role, you will be responsible for leading and managing a team of B2B telemarketing representatives to achieve exceptional results.The successful candidate will have excellent leadership and communication...
-
Team Lead
2 days ago
Karachi, Sindh, Pakistan DSV Road GmbH Full timeJob DescriptionIf you are a current DSV employee interested in a position in another country, please contact your Human Resource representative to discuss the application process and requirements.DSV is committed to the principles of equal opportunity, offering merit-based opportunities to applicants based on their qualifications, skills, experience,...
-
Sales Team Lead
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeSales Team LeadWe are seeking a highly motivated Sales Team Lead to lead our sales team and drive business growth. The successful candidate will have a proven track record of achieving sales targets, building strong customer relationships, and staying ahead of industry trends.Key Accountabilities:Develop and implement sales strategies to achieve targets.Lead...
-
Sales Team Lead
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Sales Team LeadAbout the Role:We are seeking a highly motivated and experienced sales professional to lead our sales team. As a Sales Team Lead, you will be responsible for driving sales growth, developing and implementing sales strategies, and providing guidance and support to your team.Responsibilities:Develop and implement sales strategies to...