Accounts Coordinators

Direct message the job poster from IdeasUnlimited

IdeasUnlimited is a global BPO, providing business process support services to clients all over the world. We are a US-based company, and we are looking to hire a Accounts Coordinators from Pakistan to work remotely for us. This is a long-term, stable, career level and REMOTE (work from home or a remote location) opportunity for the right individual.

JOB DUTIES:

• Provide support for project coordination.
• Support in resolving project-related issues between clients and workers.
• Assist in project trainings as per requirement.
• Assistance in current client interviews.
• Social Media Management:

a) Adding active clients to the relevant social media profiles.

b) Engaging with active and potential clients consistently.

c) Posting on the relevant profiles regularly.

• Writing content:

a) Writing 2 articles per month, driving traffic to CEO's personal profile as well as company's profile.

b) Writing 2 service-related articles per month driving traffic to company's profiles.

JOB REQUIREMENTS:

• Bachelor's degree from a reputable university in communication, marketing, or business.
• Excellent communication skills both verbal and written in the English Language.
• Demonstrated experience in providing assistance with project coordination, client management, training and issue resolution.
• Experienced in social media management, with a strong understanding of current social media trends.
• Proficient in research and content writing.
• Prior working experience in either call center or staffing industry (preferred but not mandatory).
• Prior experience with international client based out of the USA, Canada and Europe.
• Good understanding of call center and BPO terminologies i.e. VOIP, Customer Support Agent, QA etc.
• Proficient with Microsoft Excel and Google sheets.
• Excellent client-facing, negotiations and interpersonal skills.
• Professional, detail-oriented, smart, punctual, and a team player.

SCHEDULE: Full-time and part-time shifts are available:

·Full-time schedule: 5 PM to 1 AM Pakistan Standard Time with a 1-hour break (Monday to Friday).

·Part-time schedule: 7 PM to 12 AM Pakistan Standard Time with a 1-hour break (Monday to Friday).

COMPENSATION:

• Market competitive salary, depending on experience and skill set.
• Quarterly sales commission.
• Paid leaves, bonuses, and accreditations.
• Growth opportunities.
• Yearly increments and certificates of achievement.

IMPORTANT NOTES:

• We are a US-based professional company, and you will be requested to go through our recruitment process, undergo a background check, and sign an Agreement as well as an NDA if hired.
• Please note that you will be employed as an Independent Contractor and will be responsible for your own taxes as required by your country of origin.
• As this is a remote position, the entire recruitment and selection process is done remotely via Microsoft Teams and takes around an hour or so (depending on how fast you complete it).
• If hired, we will be using monitoring software to check your daily work efficiency and productivity.
• The position does offer the comfort of working from home but demands the same efficiency, productivity, and professionalism as in an office setting in the industry.

NOTE: Fresh Graduates and final semester students are encouraged to apply

HOW TO APPLY: Interested candidates should send their resumes to careers@ideasunlimitedonline.com with the position applied for in the subject of the email.

To know more about us please visit the company website: www.ideasunlimitedonline.com

Thank you and good luck

To know more about us please visit the company website: www.ideasunlimitedonline.com

Thank you and good luck

• Seniority levelEntry level

• Employment typeFull-time

• Job functionSales and Business Development
• IndustriesOutsourcing and Offshoring Consulting

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