
Customer Service Executive
6 days ago
Brisk, Pakistan
Responsibilities:
- Managing incoming calls and customer service inquiries.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution.
- Keeping records of customer calls, emails, text messages, and WhatsApp messages.
- Coordinating daily deliveries with the production manager and sending order IDs to the accountant for booking and invoices.
- Managing inventory on website(s).
- Updating customers about their order status (In-process, Delayed, Shipped, Delivered, Returned).
- Providing returns/exchange solutions to customers (recording in Excel sheets and dashboard).
- Identifying and assessing customers' needs to achieve satisfaction.
- Building sustainable relationships and trust with customers through open and interactive communication.
- Following up on orders from production to delivery.
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Dispatcher / Customer Service Executive
2 weeks ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeWe are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...
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Customer Service Executive
2 weeks ago
Lahore, Punjab, Pakistan TRG Full timeTRG is a multinational software house that focuses on prominent market technologies to provide optimal solutions and products tailored to meet clients' business needs. The company empowers enterprises with proactive and multidimensional solutions, automated framework approaches, and business intelligence. TRG emphasizes quality of service, automation,...
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Customer Service Executives
3 weeks ago
Lahore, Punjab, Pakistan Web Horizon Full timeCustomer Service Executives - COLD CALLERBachelor's degree in Business, Marketing, or a related field.Web Horizon is seeking enthusiastic Night Customer Service Executives - COLD CALLER to join our team in Sialkot. As an innovative company in the Accounting industry, we provide top-notch IT solutions designed to empower businesses. This is a great...
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Dispatcher - Customer Support
3 weeks ago
Lahore, Punjab, Pakistan Royal Executive Limo Full timeWe are a Dispatch and Customer Service oriented company. We work with "Limo Transportation Companies" around the globe to help them run their backend operations smoothly. Backend Operations include handling all customer service tasks, making reservations, scheduling the drivers, making sure every ride of the day is going smoothly, and taking care of the...
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Customer Service Executive
3 weeks ago
Lahore, Punjab, Pakistan Noble Financial Solutions Ltd. Full timeNoble Financial Solutions Ltd., PakistanCustomer Interaction: Receive customers by phone, email or face-to-face, answer customer questions, and provide timely and effective service.Customer Needs Handling: Identify and understand customer needs, provide solutions, and ensure customer satisfaction.Customer Complaints Handling: Handle customer complaints and...
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Customer Services Executive
3 weeks ago
Lahore, Punjab, Pakistan Zameen Full timeZameen.com is looking to hire a passionate candidate for its 'Customer Services Executive (Outbound)' post.About Us:Zameen.com is Pakistan's Largest Online Real Estate Portal connecting buyers with sellers within & outside the country. Zameen.com started its funding first round in 2012, which constituted several angel investors and substantial investment...
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Executive Customer Service Specialist
5 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeThe role of a Customer Service Executive involves ensuring customer satisfaction by managing incoming calls and inquiries. Responsibilities include handling customer complaints, providing solutions and alternatives within specified timeframes, and following up to guarantee resolution.Other key tasks include maintaining accurate records of customer...
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Executive Customer Service Representative
5 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are looking for a skilled and dedicated Customer Service Executive to fill this role. The ideal candidate will have a strong background in customer-facing roles, preferably within the taxi or limousine industry.The selected candidate will be responsible for handling inbound calls, responding to client inquiries, and taking bookings over the phone, email,...
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Customer Service Executive
1 week ago
Lahore, Punjab, Pakistan Clasica Wear Full timeAs a Customer Service Agent, you'll provide top-notch support, resolving customer inquiries and issues with efficiency and a smile.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Resolve customer issues and document interactions.Maintain product knowledge and offer recommendations.Collaborate with teams to address complex...
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Customer Services Executive
4 days ago
Lahore, Punjab, Pakistan Infoempregos Full timeJob Description:Handle and resolve customer complaints. Provide customers with product and service information. Process orders, forms, and applications.We are looking for a young talent to join our team in a position suitable for individuals with no previous experience. If you are proactive and eager to learn, we encourage you to contact...