Senior Customer Support Representative

2 weeks ago


Karachi, Sindh, Pakistan Facon Pakistan Full time

Employer: Facon Pakistan
Salary: Rs. Market competitive
Industry: Customer Service
Location: Karachi

Is Customer Support Your Superpower? We're Hiring a Senior Representative Are you passionate about delivering exceptional customer service? Join our dynamic team as a Senior Customer Support Representative, where you'll help international customers by providing top-notch support via Emails and Calls. Key Responsibilities:

•Assist international customers with product inquiries, troubleshooting, and issue resolution.

•Deliver timely, professional, and effective solutions while maintaining a high level of customer satisfaction.

•Collaborate with internal teams to improve processes and customer experiences. Qualifications:

•3+ years of customer support experience, preferably in a global setting.

•Strong communication skills and ability to handle diverse customer needs.

•Problem-solving mindset and attention to detail.

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