Customer Support Representative

5 days ago


Karachi, Sindh, Pakistan Cognizance Solutions Pvt Ltd. Full time
Customer Support Representative (US Healthcare)

We are looking for a patient support coordinator for our international client (US based). This role serves as a front desk officer for the health sector based in the USA.

Job Description:

  • Patient Assistance – Receive and respond to patient calls regarding appointments, inquiries, and support services.
  • Scheduling – Manage patient appointments with doctors/clinics.
  • Communication – Act as a link between patients and healthcare providers.

Job Requirements :

  • O–A levels or Graduation.
  • Good written and spoken English communication with a neutral accent.
  • Fresh candidates are encouraged to apply.
  • Working Hours: Onsite Night Shift (8 pm to 5 am).
  • Hybrid or work-from-home opportunities are not available.
  • Salary: PKR 55,000 to 65,000.
  • Attendance allowance.
  • Gym fee reimbursement.
  • 5 days a week (Sat-Sun off).
  • Annual bonus.
  • Free pick and drop.
  • Free meal.

Seniority level

  • Entry level

Employment type

  • Full-time

Industries: Outsourcing and Offshoring Consulting.

Note: This posting may include related job listings for reference; ignore non-applicant-facing items.


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