Customer Support Representative
2 weeks ago
Company Description
AKD Securities Ltd. is a leading securities firm in Pakistan, providing equity brokerage, economic and securities research, investment banking, and financial advisory services.
Role Description
This is a full-time on-site role located in Karāchi for a Customer Support Representative. The role involves providing exceptional customer support, ensuring customer satisfaction, handling inquiries, resolving issues, and troubleshooting. Additional responsibilities include maintaining a high level of professionalism and ensuring clear and effective communication with clients.
Qualifications
- Customer Support, Customer Service, and Customer Satisfaction skills
- Excellent Communication skills
- Troubleshooting skills
- Strong problem-solving abilities and attention to detail
- Ability to work well in a team and manage time effectively
- Previous experience in a similar role is a plus
- Bachelor's degree in Business, Communications, or related field
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