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Customer Support Representative

2 weeks ago

Karachi, Sindh, Pakistan AKD Securities Ltd. Full time 300,000 - 600,000 per year

Company Description

AKD Securities Ltd. is a leading securities firm in Pakistan, providing equity brokerage, economic and securities research, investment banking, and financial advisory services.

Role Description

This is a full-time on-site role located in Karāchi for a Customer Support Representative. The role involves providing exceptional customer support, ensuring customer satisfaction, handling inquiries, resolving issues, and troubleshooting. Additional responsibilities include maintaining a high level of professionalism and ensuring clear and effective communication with clients.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Excellent Communication skills
  • Troubleshooting skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work well in a team and manage time effectively
  • Previous experience in a similar role is a plus
  • Bachelor's degree in Business, Communications, or related field