
Technical Support Specialist
1 day ago
Join to apply for the Technical Support Specialist role at Great Computer Solutions - Global
Get AI-powered advice on this job and more exclusive features.
About UsGreat Computer Solutions (GCS) is a Chicago-based organization providing IT solutions, ranging from consultancy and support to network formation. Established in 1996, we support small and medium organizations in the US and Pakistan. We are seeking an ambitious Technical Support Specialist for our Pakistan office.
Role OverviewAs a Technical Support Specialist, you will deliver comprehensive IT services to our technology partners. This role offers growth opportunities and requires a willingness to learn, tackle new challenges, and solve problems innovatively. Responsibilities include technology implementation, maintenance, and support, along with strong communication, analytical, troubleshooting, and teamwork skills.
Key Responsibilities- Customer Service: Represent the company's values, resolve client issues, and manage expectations empathetically.
- Technical Support: Support Apple and Windows platforms, hardware/software installation, troubleshooting, documentation, project planning, and execution.
- Research & Development: Continuously improve infrastructure management, research solutions, and implement customer-centric designs.
- Commitment to company values
- High emotional intelligence and interpersonal skills
- Strong organizational, mentorship, and project management skills
- Self-motivated with analytical abilities
- Experience with Apple and Windows environments
- Goal-oriented with limited supervision
- Bachelor's degree in computer science or related field
- 5-7 years of hands-on technical experience
- Experience creating documentation and SOPs
- Industry certifications in desktop, server, network, Azure cloud support
- Strong communication skills; ability to work on US Central Time (on-site)
-
Technical Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Technical Support SpecialistAbout the RoleWe are looking for a technical support specialist to join our team. The successful candidate will be responsible for providing technical support to customers via phone, email, or chat.Key Responsibilities:Provide technical support to customers via phone, email, or chatRespond to customer inquiries and...
-
Technical Support Specialist
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are looking for a Technical Support Specialist to join our team. The ideal candidate will have extensive experience in providing technical support to customers.Responsibilities:Respond to customer inquiries via various channels.Analyze and resolve technical issues related to web hosting services.Collaborate with the team to improve technical support...
-
Technical Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeAccounting Support RoleThis position requires an individual who can handle multiple tasks simultaneously and maintain accuracy in record-keeping. As a Technical Support Specialist, you will be responsible for assisting customers with their accounting-related queries and resolving any technical issues that may arise.Key Responsibilities:Respond to customer...
-
Technical Support Specialist
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to provide continuous support and enhancement for essential IT systems and their underlying infrastructure. As a key member of our team, you will drive technological innovation and advancement within the organization.Your primary responsibility will be to deliver initial and secondary...
-
Technical Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing advanced level service desk support incidents and service requests related to Core Banking Applications.Your key responsibilities will include:Analysis and resolution of incidents within the...
-
Technical Support Specialist
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Technical Support SpecialistWe are seeking a detail-oriented and organized individual with excellent communication skills to provide exceptional customer service and technical support.Key Responsibilities:Respond to customer inquiries via various channels, providing timely and accurate solutions to their technical issues.Diagnose and troubleshoot...
-
Technical Support Specialist
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Summary:The IT Support Specialist role involves delivering efficient and effective IT support services to team members. This position requires troubleshooting technical issues, managing hardware and software systems, and ensuring a smooth IT operation.This role is ideal for individuals with strong problem-solving skills, excellent communication...
-
Technical Support Specialist
3 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Overview:We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support and maintenance, troubleshooting and repairing computer systems, and managing operating systems. This is an exciting opportunity for a motivated individual who is looking to develop their...
-
Technical Support Specialist
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Description:We are seeking a skilled and dedicated professional to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.Key Responsibilities:Complete tasks assigned by the immediate supervisor in a timely manner.Act...
-
Technical Support Specialist
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Technical Support Specialist to deliver top-notch technical support for our asset management software.This role involves resolving customer inquiries, diagnosing technical issues, and ensuring high levels of customer satisfaction through email, chat, and phone interactions in a fast-paced...