
Hospitality Manager
6 days ago
Location: Marcopolo Resorts and Tour – Northern Area (Remote Job)
Salary: Competitive, based on experience
1. Hospitality ManagerKey Responsibilities:
- Oversee daily operations of the resort, ensuring guest satisfaction
- Manage and train front-line staff
- Develop and implement service standards and procedures
- Handle guest complaints and resolve issues with professionalism
- Monitor inventory, maintenance, and staff performance
Key Responsibilities:
- Manage guest check-in/check-out, ensuring a smooth process
- Answer phone calls and direct calls to appropriate departments
- Handle room reservations and confirm guest information
- Provide guests with accurate information about resort amenities and services
- Maintain accurate records of guest stays and transactions
Additional Responsibilities:
- Greet and welcome guests as they arrive
- Provide information about resort services and local attractions
- Address guest inquiries and resolve any concerns efficiently
- Handle reservations and bookings
How to Apply: Send your resume and cover letter to mahrukh@marcopoloresorts.com
Seniority levelEntry level
Employment typeFull-time
Job functionManagement and Manufacturing
IndustriesHotels and Motels
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