Customer Sales Representative

2 weeks ago


Rawalpindi Cantonment, Pakistan Sparkingasia Full time
Simplify moving through a consultative sales process that is intended to help clients navigate a confusing and complex services market through one 15-20 minute phone call to determine providers, plans, and pricing that makes sense for the client.

SCHEDULE:
Monday - Friday 10AM-6PM EST
All major American holidays we will be closed
All local holidays must be covered
DESCRIPTION OF THE ROLE: 
  • Advising clients on the right utilities and home services for their new home or apartment 
  • Be professional, courteous, and smart in all customer interactions over phone calls, texts, and emails 
  • Manage and pursue a pipeline of clients (leads) given to you by making many outbound calls, texts, and emails each day 
  • Track what you do, what customers buy, and other requirements during and after customer calls in the technology platform 
  • Daily diligence to achieve personal and team activity and production goals 
IDEAL CANDIDATE PROFILE: 
  • Strong written and verbal American English communication skills and can multitask well 
  • Little to no foreign accent, must sound like an American
  • Deep understanding of American culture
  • Ability to communicate in a friendly, but confident way. Leading the conversation is key.
  • Decisiveness - The ability to decide quickly as someone's advisor helps clients to trust you. 
  • Owner mentality and leads out in being relational, driven, disciplined and coachable 
  • Self-motivated and willing to put in the work to succeed; you're always up for a friendly competition 
  • Excelled in a phone sales role in both production and sales activity. Customer Service roles are also preferred. 
  • Does what is in the best interest of clients, while recognizing that achieving revenue and activity targets are important 
  • High levels of self-confidence and quick learner 
IDEAL CANDIDATE BACKGROUND: 
  • Phone Sales or Customer Service, call center role work experience. 
  • Motivated by achieving goals, paying bills or providing for family, or making money. 
  • Personal or work experience that displays ability to make confusing concepts easier to understand or engages in difficult conversations 
  • Is best described by people who know them best as "gritty and witty"
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