Operations Administrator

7 hours ago

Islamabad, Islamabad, Pakistan 31 Green Limited Full time
Overview

Company: 31 Green IT

Position: Operation Administrator

Salary: Negotiable depending on experience

Hours: Full time (Shift based)

About us We endeavour to be best in class digital consultancy for all technology needs of our customers, we exceed our customers' expectations by bringing innovative digital services to the market.

The Role

This administrative position is responsible for the operational and service aspects of our business. Reporting directly to the Operations Manager, the post holder will work full-time in a shift-based pattern covering 24/7 operations. This role requires a dedicated individual who can manage the demands of a fast-paced environment and ensure seamless business operations.

Responsibilities
  • Swiftly responding to customer calls and emails, ensuring a high level of customer service.
  • Utilizing our proprietary products to assign radiology examinations to senior doctors (radiologists) on our IT systems.
  • Assisting radiologists in troubleshooting problems related to radiology examinations, such as missing information.
  • Manipulating data volumes to facilitate assignment and customer liaison tasks.
  • Collaborating closely with the operations team to ensure timely delivery of the correct scans to the appropriate radiologists, minimizing any delays in patient reports.
Qualifications
  • This job is ideal for you if you:
  • Have a passion for helping patients.
  • Possess operations experience, preferably in healthcare or radiology.
  • Enjoy practical problem-solving and teamwork.
  • Communicate effectively and escalate key issues.
  • Thrive in a fast-paced, dynamic environment.
  • Stay composed under pressure and approach problem-solving logically.
  • Seek growth opportunities and want to shape the company's future.
  • Value a supportive team environment and building strong relationships.
  • Are organized, reliable, and have a strong work ethic.
  • Are motivated by making a positive impact on patients and share core values.
Benefits / Why Join Us?
  • Opportunity to work with a dynamic and innovative team.
  • Chance to make a significant impact on the growth and success of our company.
  • Private Medical Insurance cover, for you and your family
  • Hybrid working and an excellent office location and environment
  • People oriented culture - wellbeing is a priority, as is being a nice person
  • Flexible working hours
  • Transparent and open culture - you will be listened to and heard.
How to Apply

If you are an experienced Operation Administrator role and a passion for driving growth, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience and achievements (with examples) to hr@31g.co.uk


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