Customer Support Rep

4 days ago


Lahore, Punjab, Pakistan Hurak Education Services Full time 720,000 per year

*Excellent spoken and written English is a must.

About Company

Hurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Support Representative.

Position Title: Customer Support Representative

Timing: 12:30 PM to 19:30 PM.

Location: DHA Phase 6 Lahore

Job Type: On-Site

Responsibilities

  • Handle Queries, Requests and Complaints from customers tactfully.
  • Class management, Exam bookings, certifications and any other operational task.
  • Follow standard processes and procedures when it comes to providing the solution.
  • Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.
  • Achieve superior customer engagement and ensure a significant improvement in customer experience.
  • Must be able to overcome objections and handle customer pushback.

Qualifications

  • Bachelor's degree or relevant work experience
  • Proficiency in English skills, both writing and verbal
  • 1 or 1+ year of experience, Fresher's can also apply.

Job Type: Full-time

Pay: From Rs60,000.00 per month

Application Question(s):

  • Current Salary?
  • Can you commute to Dha Phase 6?

Work Location: In person


  • Customer Service Rep

    15 hours ago


    Lahore, Punjab, Pakistan Everything Full time

    Customer Service Rep / Limo Dispatcher Jobs in Lahore, PakistanJob Description:Dispatch Solutions Inc., a leading provider of innovative information services in Lahore, is seeking fresh graduates for the position of On Rotation Customer Service Rep/Limo Dispatcher. Join our dynamic team to help streamline operations and enhance customer experience in the...


  • Lahore, Punjab, Pakistan Dispatch Solutions Inc. Full time

    Bachelor's degree in any field; fresh graduates are encouraged to applyJob Description:Dispatch Solutions Inc., a leading provider of innovative information services in Lahore, is seeking fresh graduates for the position of On Rotation Customer Service Rep/Limo Dispatcher. Join our dynamic team to help streamline operations and enhance customer experience in...


  • Lahore, Punjab, Pakistan Iget Solutions Full time

    The primary job of a Customer Sales Representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as call or email and ensure that all valid customer concerns are being dealt with immediately.The primary job of a Customer Sales Representative is to address...


  • Lahore, Punjab, Pakistan Careers at Cedar Global Solutions Full time 500,000 - 800,000 per year

    Position Overview:The Legal Client Success Representative (CSR) at Cedars Business Services serves as the primary point of contact for clients in matters related to legal actions for debt collection. This role involves obtaining Suit Authorization Forms, securing client approvals for Legal Demand Letters, and providing clients with regular updates on case...


  • Lahore, Punjab, Pakistan TaylorMade Golf Full time 70,000 - 100,000 per year

    We are seeking a friendly, detail-oriented, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience. This role requires excellent communication skills, patience, and the ability to work well under...


  • Lahore, Punjab, Pakistan US Surgitech, Inc Full time 500,000 - 1,000,000 per year

    Key ResponsibilitiesAct as the primary point of contact for customers and outside sales reps.Maintain and update the sales pipeline in Microsoft Dynamics CRM .Build and nurture long-term customer relationships while identifying opportunities for growth.Ensure smooth onboarding and customer experience across teams.Address and resolve customer concerns...

  • Email Support Rep

    3 days ago


    Lahore, Punjab, Pakistan MAFAH IT Services Full time 300,000 - 600,000 per year

    Job Responsibilities:Handling all the emails and replying with the suitable answersHave analytical skills and can communicate with our US clients via Email supportHave to communicate with our US based & other international clientsGather information on issues from customers to report or escalate furtherPromote and maintain a high quality, professional,...


  • Lahore, Punjab, Pakistan Leads Rep Full time $70,000 - $120,000 per year

    Company Description:We are a growing digital solutions company that helps service-based businesses build their online presence and generate real leads. Our core services includeWeb Design,Local SEO (Citation Pages), andDigital Marketing Strategiestailored to help clients stand out, attract more customers, and grow sustainably.Job Description:We're looking...

  • SMB Sales Manager

    1 day ago


    Lahore, Punjab, Pakistan Burq, Inc. Full time

    OverviewLocation: LahoreDepartment: SMB SalesReports to: Director of SMB SalesAbout BurqBurq is transforming last-mile delivery by empowering merchants of all sizes to compete in the on-demand economy. From local restaurants and retailers to multi-location brands, we provide a flexible, technology-driven delivery solution that helps businesses grow revenue...

  • SMB Sales Manager

    4 days ago


    Lahore, Punjab, Pakistan Burq, Inc. Full time $70,000 - $120,000 per year

    Location : LahoreDepartment: SMB SalesReports to: Director of SMB SalesAbout BurqBurq is transforming last-mile delivery by empowering merchants of all sizes to compete in the on-demand economy. From local restaurants and retailers to multi-location brands, we provide a flexible, technology-driven delivery solution that helps businesses grow revenue and...